172 Results for

Customer Support Jobs in West Springfield, MA

Jobs

Hartford, CT7 days ago

$20–$24 Per Hour

Collaborate with internal teams, including financial advisors, portfolio managers, and estate planning specialists, to address client needs, resolve issues, and coordinate service delivery. Outstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics, delivering best-in-class experience for all our clients, with a full understanding of the complexity of their concerns.

Bloomfield, CT7 days ago

$20–$20 Per Hour

Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc. Establishing eligibility and applicability of leave requests while ensuring timely communication with employees, employers, and other key stakeholders necessary to appropriately determine liability.

Farmington, Connecticut9 days ago

$18.35–$21.57 Per Hour
Full-time

The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.

Bloomfield, CT7 days ago

Hartford, CT27 days ago

Remote

Temporary
Contractor
Full-time

Adept at managing conflict as an opportunity to listen and share information while negotiating a win/win outcome that supports The Hartford's and the claimant’s best interests. Leader among claim handlers providing advanced expertise to teammates in solving problems.

New!

Hartford, CT3 days ago

$136,200–$214,005 Per Year

Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 112,700.00 - 177,100.00 USD.

ENFIELD, CT30+ days ago

$18–$21 Per Hour

The Camera & Video Support Expert will provide a variety of services for our valued Sony customers and user accounts by offering subject matter knowledge in the areas of inquiries, equipment maintenance/servicing, repair status and costs, processing approvals, no fault troubleshooting, accessory requests, etc. Handle incoming client and customer inquiries and outgoing follow-up through phone and email, including services offered, repair pricing, delivery information, repair status, crafting repair estimates, processing approvals, no-fault-found troubleshooting, additional information required or accessories needed requests.

Hartford, Connecticut8 days ago

Remote

This fully remote role is ideal for someone who enjoys helping people, solving problems, and maintaining clear communication while managing multiple tasks. Strong communication skills, organization, and the ability to follow structured processes will help ensure clients receive reliable and consistent support.

GLASTONBURY, Connecticut29 days ago

Remote

We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions.

Enfield, Connecticut30+ days ago

Remote

We are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment. This role is ideal for individuals who enjoy taking ownership of their work, staying organized, and guiding clients through a structured process.

Hartford, Connecticut30+ days ago

Remote

LJ Horizons is a client-centered organization focused on coordinating personalized experiences with a high level of care and attention to detail. LJ Horizons is seeking a Customer Support Coordinator (Remote) to assist with client support and coordination remotely.

New!

Torrington, CT4 days ago

$18–$20 Per Hour

Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward.

Westfield, MA30+ days ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Hartford, CT1 day ago

$25.78–$37.27 Per Hour

The role owns complex incidents and service requests, performing deep diagnostics across hardware, operating systems, productivity and collaboration tools, and line-of-business applications while coordinating with higher-tier teams to drive resolution and meet service-level commitments. Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

New!

East Hartford, CT6 days ago

Job Title: Call Center / Customer Service Location: East Hartford, CT 06108 Duration: 6 Months (Temp to Hire)Pay Rate: $19.94/Hr on W2 wothout benefitsSummary:We are seeking Customer Service Representatives to support incoming customer inquiries as the first point of contact. In this role, you will assist with program information, account questions, and password reset support for the online consumer portal.

Hartford, CT30+ days ago

The Rally Group is looking for a motivated and detail-oriented Customer Service Representative to join our growing team! If you’re ready to build relationships, support customers, and be part of exciting events, we’d love to hear from you!

New!

East Hartford, CTToday

$19.94–$19.94

Roles and Responsibilities:We are seeking experienced Senior Customer Service Representatives to serve as the first point of contact for program applicants and recipients in a high-volume call center environment. This role requires strong communication skills, empathy, professionalism, and the ability to resolve customer inquiries efficiently while maintaining a high level of accuracy and customer satisfaction.

Plainville, Connecticut30+ days ago

As a member of the Apex Service Partners family, Total Mechanical System offers the opportunity to grow within a company known for its innovation, excellence, and strong commitment to both employees and customers. Total Mechanical System, part of the renowned Apex Service Partners network, has an exciting opening for a Customer Service Representative.

Hartford, CT12 days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Hartford, CT5 days ago

This role assists customers with scheduling moves, answering service-related questions, and ensuring a smooth experience from booking to completion. Infin Moving is seeking a professional and customer-focused Customer Service Representative to support our Hartford operations.

Southampton, Hampshire8 days ago

£12.71–£12.71 Per Hour

My client is seeking an experienced Customer Service Representative to manage the following : * Responding to customer enquiries promptly and professionally. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

Enfield, CT30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Jo Ann Walk - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. As a board member of the Rotary Club of Enfield, North Central Chamber of Commerce, and Allied Community Services, I believe in making a positive impact both in and out of the office.

Windsor, CT30+ days ago

$19.35–$23.65 Per Hour

With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

Hartford, CT30+ days ago

We are seeking Customer Service Representatives to serve as the first point of contact for customers, assisting with program inquiries, account information, and password-reset support for an online consumer portal. High School Diploma or equivalent and a minimum of 6 months call center experience; OR Associate degree (or higher) with no call center experience required.

New!

Farmington, CT1 day ago

Handle incoming inquiries through multiple contact channels and effectively and efficiently communicate resolutions to members' requests ensuring high First Contact Resolution. Identify customer needs and assist in providing complete resolution of customer concerns including claims, benefit and enrollment inquiries through health plan navigation and collaboration with other internal groups.

Simsbury, CT30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Matt Martin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Glastonbury, CT30+ days ago

Company Overview: Coe Bancroft - State Farm Agent, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our team as Customer Service Representative - State Farm Agent Team Member. Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! www.coebancroft.com.

Westfield, MA13 days ago

$18–$20 Per Hour

Follow up on jobs by meeting with the group leaders to make sure the jobs are on track to ship as scheduled (per the scheduled ship dates, status reports and conversations with customers). The volume of phone calls is very high; you will need to be friendly but efficient in order to keep other customers from becoming frustrated while waiting on hold.

South Windsor, CT30+ days ago

$23–$29
Full-time

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Torrington, CT30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Amie Chasse - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

New!

Suffield, CT3 days ago

As a Customer Service Representative - State Farm Agent Team Member with Christopher Schoelen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Windsor, CT30+ days ago

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authoriz...

Hartford, Connecticut30+ days ago

Remote

In this role, you will assist customers with questions, service requests, and general support while helping create a positive experience for every client. Skybound Getaways is looking for a motivated Entry-Level Customer Service Representative to join our remote team.

West Springfield, MA19 days ago

Full-time

Like human medical specialists, VESH supports primary care veterinarians with the evaluation and treatment of pets affected by trauma, chronic issues, serious illness, or unusual disorders requiring advanced training along with providing critical & emergency pet care. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually.

New!

Chicopee, MA1 day ago

This role requires a proactive, solutions‑oriented professional who can manage client accounts with the sophistication of an Account Manager--advising on product availability, pricing, scheduling, and issue resolution while ensuring an exceptional customer experience. Job Requirements* High School Diploma or equivalent required; Associate degree preferred.* 4--5 years of customer service and client account management experience.* Strong computer skills, including MS Office and internet applications.*

Enfield, CT30+ days ago

Enthusiastic and motivated to assist customers with insurance and financial services to help them manage the risks of everyday life, recover from the unexpected, and realize their dreams. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs required for the position sought.

New!

South Windsor, CTToday

After more than one hundred years in business, our goals remain the same: to conduct business with integrity, deliver exceptional customer service, and help clients protect their assets with a full spectrum of insurance products. Position Overview: Position Overview: We are seeking a client-focused Personal Lines Customer Service Representative to support day-to-day servicing of commercial insurance accounts.

Vernon, CT30+ days ago

ROLE DESCRIPTION: As a Customer Service Representative with Brian Booth State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Bloomfield, CT8 days ago

Remote

Contractor

Consumer Engagement Preventive Care Program Responsibilities: For our Consumer Engagement Preventive care program, these representatives duties include reaching out to members for various health plans to inform them of their eligible cancer screenings/wellness visits, while also scheduling their appointments. They are responsible for building rapport and educating members on their available options, including but not limited to, facility or screening options, preventative screening services available to them, or other alternative treatment options.

Vernon, CT30+ days ago

As a Customer Service Representative with Brian Booth State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Hartford, CT30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

New!

Manchester, CT1 day ago

Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. Offering a wide selection of designer brands discounted up to 60% off department storeprices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.

New!

Longmeadow, MA4 days ago

$17–$21 Per Hour

We are proud to provide top quality medical services, wellness exams, preventative care, vaccines, diagnostic services, radiographs, spays, neuters, dental procedures, and soft tissue surgeries to the community for over 30 years, and we've recently added exotic pet care to repertoire in the past 2 years as well. The Client Service Representative is the pivot around which the hospital operates and is responsible for:Customer service functions, including: greeting visitors, answering telephones, and managing the day's scheduled appointment via check-in and check-out.

Hartford, CT30+ days ago

Remote

$39,520–$43,129

Join our team as a Remote Customer Service Representative and make a significant impact from the comfort of your own home. Provide timely and empathetic help to customers, addressing their inquiries and resolving their issues.

TORRINGTON, CT22 days ago

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

New!

Springfield, MA2 days ago

Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment. The Seasonal Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

New!

Windsor Locks, CT1 day ago

Aiello Home Services, a leader in Plumbing, HVAC, Drain Cleaning, and Electrical services for over 90 years, is growing! We're seeking a customer service professional to convert inbound calls into booked service appointments and provide scheduling and administrative support.

Hartford, CT30+ days ago

Newington, CT30+ days ago

$25,000–$38,000 Per Year

Location: 160 Rubber Avenue, Naugatuck, CT 06770 AND 460 New Britain Avenue Newington, CT 06111. Ability to prioritize and multitask, work in fast pace office setting.

Windsor Locks, CT30+ days ago

Full-time

Aiello Home Services, a leader in Plumbing, HVAC, Drain Cleaning, and Electrical services for over 90 years, is growing! We’re seeking a customer service professional to convert inbound calls into booked service appointments and provide scheduling and administrative support.

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Customer Support Jobs in West Springfield, MA

Customer Service Representative Prodware Solutions

Customer Service Rep -FMLA Axelon

Retail Customer Service Associate FedEx

Customer Service Rep -FMLA Axelon Services Corporation

Sr. Claims Representative Symbioun Technologies

AI Developer – Customer Services and Support Proofpoint

Customer Support Expert - Camera Video ActionLink

Remote Customer Support Associate Traveling with Mchaila

Customer Service Representative Crum & Forster

Customer Service Associate – Remote Support & Coordination Guidedbyljtravel

Customer Support Coordinator Ljhorizons

Customer Service Representative Midas

Customer Service Representative ($16/hr) U-Haul

Customer Service Representative, Senior ASM Research, An Accenture Federal Services Company

Call Center/Customer Service Representative in East Hartford, CT 06108 Amicis Global

Customer Service Representative The Rally Group

Customer Service Representative in East Hartford, CT 06108 Amicis Global

Customer Service Representative Total Mechanical Systems

Customer Service Representative U-Haul

Customer Service Representative (CSR) Infin Moving

Customer Services Representative Nicholas Associates Group Limited

Customer Service Representative - State Farm Agent Team Member Jo Ann Walk - State Farm Agent

Customer Service Representative PetVet Care Centers

Customer Care/Call Center ^ Customer Care Specialist ^ Inter Veterans Sourcing Group

Customer Service Representative (Farmington) EmblemHealth

Customer Service Representative - State Farm Agent Team Member Matt Martin - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Coe Bancroft - State Farm Agent

Customer Service Representative (Manufacturing) Westfield Electroplating Company, Inc.

Customer Service Representative (Aerospace) Jobot

Customer Service Representative - State Farm Agent Team Member Amie Chasse - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Christopher Schoelen - State Farm Agent

Customer Service Representative - Representante de servicio al cliente (Actualmente hibrido – Preferiblemente bilingüe (ingles/español) Eversource

Entry-Level Customer Service Representative Skybound Getaways

Veterinary Customer Service Representative Ethos Veterinary Health

Customer Service Representative CENVEO

Customer Service Representative - State Farm Agent Team Member Chris Wilder - State Farm Agent

Customer Service Representative (Hybrid) Patriot Growth Insurance Services

Bilingual Licensed Insurance Customer Service Brian Booth - State Farm Agency

Customer Service Associate Representative Integrated Resources, Inc

Customer Service Representative - State Farm Agent Team Member Brian Booth - State Farm Agent

Spanish Bilingual Limited Service Customer Service Representative Maximus

Customer Service Representative Part Time Tailored Brands

Part Time Customer Service Representative VCA Animal Hospitals

Earn 19 Per Hour as a Remote Customer Service Pro NoGigiddy

Customer Service Representative Midas - AMG Enterprises

Seasonal Customer Service Representative - Springfield, MA Enterprise Holdings

Customer Service Representative AIELLO HOME SERVICES

Customer Care Specialist Veterans Sourcing Group

Customer Service Representative Ferrari's Appliance

Customer Service Representative Aiello Home Services

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