Data Analyst/DS with 8+ years of experience in analytics or data science featuring strong programming skills in Python, R, and SQL, and expertise in customer experience metrics and segmentation, statistical modeling, and proficiency in AI-powered tools for data analysis. Synthesize and analyze customer signals from multiple sources (e.g., surveys, digital analytics, behavioral, and operational data) across end-to-end customer journeys to identify trends, pain points, and areas for improvement. ?