Springfield, MA30 days ago
Willingness to work west coast hours (until 8 pm ET) Experience in Financial Services or Insurance Familiarity with new business, underwriting, or case servicing processes Proven ability to deliver exceptional customer service in a high-volume environment Strong problem-solving skills and sound judgment Ability to manage competing priorities while maintaining attention to detail Proficiency in navigating multiple systems and tools simultaneously Collaborative team player with a positive, customer-first mindset Thrives in fast-paced, evolving environments Committed to service excellence and continuous improvement. * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations.