More about the roleGreet and welcome patients as they enter the office to create a great first impression of our teamManage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companiesUtilize Dentrix for patient scheduling and recordsSchedule and confirm appointments for multiple providers in the officeFile patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivablesReview treatment plan fees and payment options with patientsPartner with the providers and team to implement Heartland Dental systems to optimize office potential What You'll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)Front loaded education and training, providing you the opportunity to develop to your full potentialOpportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potentialAccess to on-demand Daily Pay About Gilmore Dental Care Gilmore Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve. Experience 1+ years of experience in a dental setting preferred 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experienceDental insurance knowledge: verifying benefits, understanding deductibles/maxes, submitting claims, and explaining estimated patient portions Scheduling experience, including keeping the schedule productive and proactively filling openings Presenting treatment plans and discussing financial options comfortably Collecting patient balances and handling paymentsUnderstanding basic dental terminology and proceduresExperience answering phones, scheduling new patients, confirming appointments, and managing patient communication AR/insurance follow-up experience is a big plus Physical Requirements:Ability to perform essential duties satisfactorily with or without reasonable accommodation.