Basic medical terminology knowledge Minimum of 6 months’ customer service experience At least 1 year of clerical, call center, or healthcare administrative experience Proficiency with Microsoft Office Suite (Outlook, Excel, Word) Typing and data entry speed sufficient for a fast-paced environment (at least 50 words per minute (WPM) Ability to pass a federal background investigation and obtain Tier 1 security clearance About Aptive Arrow ARC supports Veterans Health Administration facilities and offices across the U.S. with health care staffing and program support via the 10-year Integrated Critical Staffing Program (ICSP). Job Summary Job Title: Medical Support Assistant Department: Department of Veterans Affairs Healthcare System: VA Health Care System Location: Onsite; Aurora, CO Salary Range: $22.99, $5.09 H&W Work Schedule: Full-time Overview: Arrow ARC is seeking reliable and mission-driven Medical Support Assistants (MSAs) to support Veterans served by the VA Eastern Colorado Health Care System.