Candidate Requirements Education/Certification Required: Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related health field or equivalent work experience required (a total of 4 years of experience required for the position) Preferred: Licensure Required: NA Preferred: RN, LPN, LMSW, LSW, Certified Social Worker Years of experience required: 2 years. By conducting outreach, closing care gaps in real time, and addressing member barriers like transportation, the individual directly drives quality outcomes, improves provider performance, and enhances trust with members and practices.