Working as a key operational partner to the Director of Operations, the role collaborates with Sales Specialists, Account Managers, Renewals Managers, Solution Architects, Finance, Cisco and other OEM partners, data and BI teams, and extended operations resources. • Coordinate with Sales Specialists, Account Managers, Renewals Managers, Solution Architects, Finance, Cisco, other OEMs, and extended operations resources to ensure clear ownership, accurate information, and timely follow-through.