Works on design and development of trainings by: creating new moderately complex content (e.g., course curricula, training aids, and other supporting materials), ensuring curriculum accuracy, and providing troubleshooting as needed; coordinating with others to select training methods (e.g., e-learning, in-person, classroom, on-site, just-in-time support, web sessions, blended learning, and conference calls) and programs; developing training objectives for education modules, revising and creating training modules and supporting materials; supporting clients and others prioritize short-term learning goals but mainly focus on supporting long-term learning goals and ensuring objectives are in alignment with business unit goals; and evaluating alternative training techniques, procedures, and/or methods while supporting implementation. Responsible for aiding in effective training delivery by: driving training program delivery(s) (e.g., orientation, customer service, and supervisory skills); leading learners understanding by leveraging adult learning principles and identifying issues, troubleshooting when needed; determining next steps based on results from evaluations used to assess the application of skills, knowledge, and training objectives; monitoring and analyzing training results while also providing feedback to other trainers based on training assessment; and serving as a trainer by leading moderately complex training, and using best practices for training modalities (e.g., virtual, in-person classroom).