Junior Service Desk Technician ActioNet IncJunior Service Desk TechnicianWashington, DC$20–$24 / hourActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.
Sr. Service Desk Technician 6777 Metrostar SystemsSr. Service Desk Technician 6777Washington, DC$82,000–$101,000 / yearWhat you'll do: Receive, document, triage, escalate, and respond to all customer requests within acceptable timeframes, as defined by current Service Levels (Tier 1 and Tier 2 support). Service Desk Technician I, you'll ensure our customers have access to the best Tier 1 and Tier 2 support to maintain full operational capability and achieve their mission.
Senior Endpoint Management Engineer Expert In Recruitment SolutionsSenior Endpoint Management EngineerWashington, DCThis role requires strong technical expertise in Enterprise Endpoint Management solutions, including Microsoft Intune, Jamf, and Apple Business Manager, with the ability to engage across multiple platforms to solve complex technology challenges. The Board's Division of Information Technology is seeking an experienced Senior Cloud-based Endpoint Management Engineer to join our Tier 2/3 organization supporting the End Point Engineering and Operations team.
Tier I Service Desk Specialist National Capitol Contracting LLCTier I Service Desk SpecialistWashington D.C., DC$50,000–$55,000 / yearResponsibilities include diagnosing and resolving technical problems, accurately documenting and tracking service requests, prioritizing and categorizing incidents, and escalating complex issues to Tier II support or specialized technical teams when appropriate. Escalate unresolved or complex incidents to Tier II support, product line specialists, or other technical teams while providing complete and accurate documentation.
Tier II Service Desk Specialist National Capitol Contracting LLCTier II Service Desk SpecialistWashington, DC$65,000–$70,000 / yearThis role serves as a technical escalation point for Tier I support, ensuring timely issue resolution, knowledge sharing, and exceptional customer service while maintaining accurate documentation and supporting continuous service improvement. This role provides advanced technical support for end users by diagnosing and resolving complex hardware, software, network, and telecommunications issues.
COMPUTER ASSISTANT (Temporary Promotion) United States ArmyCOMPUTER ASSISTANT (Temporary Promotion)Washington, DC$50,869–$66,132 / yearIf you are a male applicant born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you are not eligible for appointment in this agency ( https://www.sss.gov/RegVer/wfRegistration.aspx ). Coordinates the loading of software changes and program updates with DA, NGB, Data Processing Installation (DPI), other agencies and division branches to ensure system enhancements are synchronized and current.--Serves as Information System Security Officer for Supply and Services Division.
Senior Cloud-based Endpoint Management Engineer Edgewater Federal Solutions, Inc.Senior Cloud-based Endpoint Management EngineerWashington, Washington, DC$115,500–$121,500 / yearFull timeThis role requires strong technical expertise in Enterprise Endpoint Management solutions, including Microsoft Intune, Jamf, and Apple Business Manager, with the ability to engage across multiple platforms to solve complex technology challenges. Overview: The Board's Division of Information Technology is seeking an experienced Senior Cloud-based Endpoint Management Engineer to join our Tier 2/3 organization supporting the End Point Engineering and Operations team.
GIS Analyst/Programmer (Junior) AHU TechnologiesGIS Analyst/Programmer (Junior)Washington, District of Columbia$35–$40 / hourIt enables all DC Government to verify addresses for business purposes and provides value-add information associated with addressable features and is used in critical enterprise applications and business processes across the city such as E911, business licenses, permitting, and voter rolls. The Master Address Repository (MAR) is the District s authoritative addressing dataset and includes DC addresses, intersections, block and significant place names.
IT SPECIALIST (SYSADMIN) United States Air ForceIT SPECIALIST (SYSADMIN)Washington, DC$83,935–$109,122 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
IT SPEC (SYSADMIN) United States Air ForceIT SPEC (SYSADMIN)Washington, DC$75,284–$97,875 / yearIf you are a male applicant born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you are not eligible for appointment in this agency ( https://www.sss.gov/RegVer/wfRegistration.aspx ). TRIAL PERIOD REQUIREMENT: As a condition of employment for accepting this position, you will be required to serve a 2-year trial period or 1-year (Veterans Preference Eligibles Only) during which we will evaluate your fitness and whether your continued employment advances the public interest.
NewHelp Desk Specialist Sikich LLPHelp Desk SpecialistWashington, DC$55,000–$62,500 / yearProvide end-user technical assistance via instant messaging, video and audio conferencing, telephone, email, desktop sharing, and desk-side service for resolving IT service-related needs and issues to the user's complete satisfaction. Sikich CPA LLC is a licensed CPA firm that provides audit and attest services to its clients, and Sikich LLC and its subsidiaries provide tax and business advisory services to its clients.
Senior IT Systems Engineer Otoe Missouria GroupSenior IT Systems EngineerWashington, DC, DCThe ideal candidate is a hands-on engineer— not a help desk technician —with strong experience in systems engineering, security integration, and federal compliance frameworks. Otoe Missouria Group (OMG) is a tribally owned business dedicated to delivering high-quality solutions across a range of industries.
Information Assurance & Security Specialist – Journeyman AHU TechnologiesInformation Assurance & Security Specialist – JourneymanWashington, District of Columbia$58–$65 / hourEnsures that all information systems are functional and secure Qualifications: · 6-10 years of experience developing, maintaining, and recommending enhancements to IS policies/requirements (Required) · 6-10 years of experience performing vulnerability/risk analyses of computer systems/apps (Required) · 6-10 years of experience identifying, reporting, and resolving security violations (Required) · Patching Server 2008 / 2012 /2016 (Required) · Patching Desktop Windows 10 / 7 (Required) · Firewall management CISCO NGFW (Required) · Vulnerability assessment tools Nessus, Tripwire (Desired) · VMware 5.5 / 6.0 (Required) · Production support (Required) · Server and Desktop troubleshooting (Required) · NIST 800-53 experience (Desired) · Splunk (Desired) · Cloud experience (MS Azure) (Desired) Education: a. Job Description: Short Description: Information Assurance and Security Specialist – Journeyman (IA & SS – Jrny) FT, Hybrid Position - Only DMV-based candidates will be considered Complete Description: Duties: · As part of the Client technology team, the Security Specialist (Infrastructure Group) will be maintaining and monitoring day to day operation of the Client IT infrastructure – Security.
Cybersecurity Specialist – Journeyman AHU TechnologiesCybersecurity Specialist – JourneymanWashington, District of Columbia$59–$65 / hourQualifications: · 6-10 years of experience developing, maintaining, and recommending enhancements to IS policies/requirements (Required) · 6-10 years of experience performing vulnerability/risk analyses of computer systems/apps (Required) · 6-10 years of experience identifying, reporting, and resolving security violations (Required) · Patching Server 2008 / 2012 /2016 (Required) · Patching Desktop Windows 10 / 7 (Required) · Firewall management CISCO NGFW (Required) · Vulnerability assessment tools Nessus, Tripwire (Desired) · VMware 5.5 / 6.0 (Required) · Production support (Required) · Server and Desktop troubleshooting (Required) · NIST 800-53 experience (Desired) · Splunk (Desired) · Cloud experience (MS Azure) (Desired) Education · Bachelor’s Degree in IT or related field or equivalent experience (Required) · Security+, CISSP, other security certifications (Preferred) Skills: · 6-10 years of experience developing, maintaining, and recommending enhancements to IS policies/requirements. Job Description: Short Description: Information Assurance and Security Specialist – Journeyman (IA & SS – Jrny) Complete Description: The Network Engineer role is to develop and maintain the high-level design & low-level design plan for the overall logical and technical network architecture.
Help Desk Specialist Indigo ITHelp Desk SpecialistWashingtonThe Help Desk Specialist serves as a member of an enterprise Information Technology Help Desk staff providing technical expertise and effective customer service to ensure the prompt identification, prioritization, logging, tracking, and resolution of Service Incidents and Requests. Provide full ownership of tickets assigned to the Help Desk, including creating, updating, escalating (when appropriate), tracking, auditing, reporting, resolution, problem triage, end user-authorized closure, and troubleshooting on incidents, work orders, and problem tickets.
Supervisor, IT Service Delivery (R4740) Shield AI IncSupervisor, IT Service Delivery (R4740)Washington, DC$79,000–$110,000 / yearJob Description: The Desktop Support Supervisor leads the frontline end‑user support function while partnering closely with Desktop Engineering, Systems Administration, Cybersecurity, and Infrastructure teams to deliver a secure, reliable, and high‑quality technology experience. The ideal candidate is a hands-on leader who excels at mentoring technicians, improving workflows, managing ticket queues, and driving continuous improvement across the end‑user support ecosystem.
Voice & Video Engineer (Tier II) Peraton IncVoice & Video Engineer (Tier II)Washington, DC$104,000–$166,000 / yearThe Voice and Video Technician is responsible for but not limited to: Tier II phone support of reported customer incidents supporting network conference room video systems, desktop video systems, video conferencing systems, video gateways, and video control systems. We support a secure, worldwide, high-performance communications network comprised of real-time interactive applications allowing complex national and worldwide communications.
Help Desk Specialist Indigo IT LLCHelp Desk SpecialistWashington, DCThe Help Desk Specialist serves as a member of an enterprise Information Technology Help Desk staff providing technical expertise and effective customer service to ensure the prompt identification, prioritization, logging, tracking, and resolution of Service Incidents and Requests. Provide full ownership of tickets assigned to the Help Desk, including creating, updating, escalating (when appropriate), tracking, auditing, reporting, resolution, problem triage, end user-authorized closure, and troubleshooting on incidents, work orders, and problem tickets.
Help Desk Specialist II (CRS) Computer World ServicesHelp Desk Specialist II (CRS)Washington, District of ColumbiaThis position supports end users across multiple channels—including phone, email, chat, remote tools, and in person—and is responsible for resolving incidents beyond the capabilities of entry-level staff. The Specialist II delivers concierge-level service, performs in-depth troubleshooting, documents all work in the ticketing system, and ensures timely resolution in accordance with SLAs, policies, and procedures.
System Administrator Terrestris Global SolutionsSystem AdministratorWashington, DCRemoteThis project will provide IT service desk, systems, network, and security operations support for Federal Prison Industries (UNICOR), supporting end users, Microsoft infrastructure, and mission-critical business systems in hybrid work environments. You will: Perform all duties assigned to Level I Technicians, including user workstation support for desktops, laptops, 10Zig zero clients, and mobile thin clients.