Job Summary: This position provides direct support to North American customers by working closely with the CCL Sales team to identify customers' needs and product requirements, qualify new business, trouble-shoot application and internal quality issues, provide on-site support, training and guidance to customers regarding materials, machinery, label application and shrink processes. A global supply chain leader and specialty packaging pioneer, CCL is the largest label company in the world and provides innovative premium packaging solutions to the Home & Personal Care, Premium Food & Beverage, Healthcare & Specialty, Automotive & Durables and Consumer markets worldwide.