Architecture, governance, and leadership: Proven ability to lead multidisciplinary teams and partners; govern architecture, security, data, integrations, out-of-box adoption, testing, releases, upgrades, and platform currency; and communicate risks, tradeoffs, metrics, and outcomes to senior stakeholders. Operations, asset, and experience leadership: Technical leadership across ITOM Prime, Software Asset Management Advanced, Hardware Asset Management Advanced, Digital End-User Experience, CMDB, Discovery, Service Graph Connectors, asset data, licensing, compliance, reclamation, and optimization.