You are comfortable in the tooling - writing prompts, wiring agents to data and systems, and testing until the output is trustworthy enough to run the business on - and equally comfortable mapping an end-to-end business process, finding where the friction and the value actually sit, and redesigning the workflow around the new capability. You''ll lead the change management around each release - stakeholder alignment, process documentation, training, and reinforcement - and multiply the capability across the organization by teaching functional teams in Sales, Marketing, Finance, Operations, and beyond to build within BTO guardrails, so the BTO becomes an accelerant rather than a bottleneck.