Focus on the highest‑impact drivers of the employee experience, including behavior aligned with our Core Values, goal‑setting, high-quality feedback, manager capability, interpersonal guidance, and people decision‑making, while also reinforcing organizational policies and procedures that strengthen engagement, retention and successful offboarding. To make the greatest impact on animals, we must support the people who do the work, so our staff feel investment from the organization and can effectively prioritize and engage with our mission, work together, and develop necessary skills and capabilities, so we can successfully serve the ASPCA's guiding vision that the United States is a humane community in which all animals are treated with respect and kindness.