Knowledge of and proficiency in Microsoft Office, Google Suite, competent in software word processing and spreadsheet programs; Ability to communicate effectively, engage in effective problem solving and priority setting, function independently and demonstrate initiative; Ability to work as an effective team member, identify and meet continuous quality improvement goals; High level of organizational skills; ability to work with a high level of accuracy and attention to detail; Experience working in customer service, fundraising, or sales environments working directly with people for engagement; Demonstrated professional experience in athletics development; Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU. Bachelor's degree in communications, marketing or related field or an equivalent combination of knowledge, skills and experience; Working knowledge of or experience in stewardship, alumni/donor relations, and/or event coordination; Excellent customer service and verbal and written communication skills; Ability to create and maintain positive relationships with a wide variety of internal and external constituents; Ability to manage time efficiently, prioritize work and handle multiple projects simultaneously; Flexibility to work some evenings and weekends for special events.