This role oversees warehouse operations, inventory management, shipping, receiving, staffing, safety, productivity, quality, and customer fulfillment performance, providing strategic leadership to ensure operational excellence, customer satisfaction, profitability, and scalable growth. Establish, monitor, and analyze operational KPIs including order accuracy, on-time shipment performance, inventory accuracy, labor productivity, overtime utilization, OSHA/safety metrics, temp labor usage, turnover rates, and client service levels.