Customer Service Dispatcher Global Channel ManagementCustomer Service DispatcherHauppauge, New YorkCustomer Service Dispatcher duties: Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the system. Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed.
Service Manager/Dispatcher M. LaPenna RefrigerationService Manager/DispatcherMineola, New YorkMaintaining a working relationship with the accounts receivable staff on the collection of problem accounts, negotiating credit when applicable to build the customer base, overseeing open account customers when credit limit has been exceeded. Working with suppliers on issues pertaining to parts performance, reliability, pricing, and availability; while reporting difficult and high profile problems and issues to the Operations Manager.
Ambulance Dispatcher Richmond County Ambulance ServiceAmbulance DispatcherFarmingdale, NYUnderstand and utilize tools such as RescueNet Dispatching, Newgate Security GPS, and ESO Scheduler;Post available units according to established locations;Direct units to fuel and/or restock during available/posting times in order to reduce end-of-shift delays;Be aware and attentive to all response time requirements by contract/customer;Ensure that field units are reporting time stamps promptly and according to policy; report any non-compliance to the appropriate supervisor;Initiate late calls/delays to call center when response times will exceed quoted or negotiated times;Utilize ESO Scheduler to make live changes to employee schedules and units;Work closely with the Logistics to ensure the most efficient movement of vehicles into and out of service;Maintain friendly and professional communication with internal and external clients at all times;Perform other related duties as required; Requirements:High School Diploma. Essential Duties and Responsibilities:Utilize the unit hours produced by Scheduling when assigning and dispatching trips to crews/vehicles in the most efficient way possible while maintaining required customer response times.
HVAC Service Dispatcher Air Comfort Service GroupHVAC Service DispatcherMelville, NY$50,000–$65,000 / yearThe ideal candidate has a strong background in dispatching HVAC service technicians, understands the unique challenges of servicing New York City and Long Island, and thrives in an environment where customer service and efficiency are top priorities. Dispatch HVAC service technicians for commercial and residential service calls throughout Long Island and New York City.
Call Taker/Dispatcher for Plumbing Company Mr. RooterCall Taker/Dispatcher for Plumbing CompanyPatchogue, New York$16–$21 / hourHandling customer complaints compassionately and with empathyJuggling between emails, texts, chats and lead generating apps to keep the day flowing seamlessly Staying focused on the tasks at hand and multiple tasking the schedule so nothing falls through the cracksFollow up on no sale jobs, negotiate pricing at times to keep techs busyCustomer survey's Managing CSR's answering the phones and answering the phones and booking calls as needed when needed. Communicating with customers arrival times, lateness, changes and reschedulesHandling over booking decisionsDecisions to choose calls based on urgency and non urgentWorking with various personalities and egosUnderstanding the Goals and expectations of each tech and helping them to reach that goal by assigning appropriate calls for them and encouraging them to stay on track and meet their goals.
Dispatcher Global Channel ManagementDispatcherHauppauge, New YorkPerform a variety of customer service/dispatching and administrative duties required to receive, screen, record, prioritize, assign and close customer requests for technical service support and inspection. Maintain inventory and supplies needed to perform work and fill the logistics coordinator roll, which includes sourcing, ordering and tracking needed parts and supplies.
Dispatcher Part-Time NH RossDispatcher Part-TimeMiddle Island, NYYou will be responsible for coordinating and scheduling deliveries, managing routes, and communicating effectively with drivers and clients to ensure timely and efficient service. As a key member of our operations team, you will help optimize resource allocation and contribute to our commitment to excellent customer service.
Dispatcher Interstate Waste ServicesDispatcherDanbury, ConnecticutOverview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio ! Interstate Waste Services, Inc. (“IWS”) is a vertically integrated provider of solid waste and recycling services in the greater New York City, New Jersey and Connecticut markets.
Weekend Dispatcher WeDriveU, Inc.Weekend DispatcherWhite Plains, NYThe company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice.
Dispatcher Interstate Waste Services IncDispatcherShelton, CTInterstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio! Interstate Waste Services, Inc. ("IWS") is a vertically integrated provider of solid waste and recycling services in the greater New York City, New Jersey and Connecticut markets.
Dispatcher Beacon MobilityDispatcherBronx (LTC), NYKey Responsibilities: Daily Scheduling: Create, coordinate, and maintain efficient bus routes and schedules for drivers, ensuring on-time pick-up and drop-off of students. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments and supervising the field units' routes to prioritize and organize their schedules.
Temporary Dispatcher for Luxury Transportation Marcum SearchTemporary Dispatcher for Luxury TransportationKings Park, NYThis role supports the coordination of high-end transportation rigs, including enclosed multi-car carriers, ensuring efficient routing, scheduling, and on-time delivery within a fast-paced environment. Coordinate and dispatch fleet operations for automobile transport, including scheduling drivers and assigning routes for enclosed multi-car carriers.
Public Safety Dispatcher II City of StamfordPublic Safety Dispatcher IIStamford, CT$88,753.60–$104,832 / yearUnder the direct supervision of a Public Safety Dispatch Supervisor, uses radio, computer terminal, or telephone to: receive and record reports of emergency and non-emergency information, complaints, messages, and requests for service, assistance, or coverage; transmit reports and messages to mobile units, persons or departments; and dispatch equipment and personnel to the location where service, assistance or coverage is needed. The City of Stamford offers a comprehensive benefits package that includes; health, vision, dental, defined benefit and/or defined contribution pension plans, free term life insurance, flexible spending accounts for healthcare, dependent care and commuter benefits.
Dispatcher Parts Authority LLCDispatcherAnsonia, ConnecticutHeadquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 300 locations servicing customers in Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maine, Maryland, Massachusetts, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Texas, Utah, Virginia, Washington, Washington DC and Wisconsin. AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman and Exide are just a few of the more than 400 suppliers from around the world, that Parts Authority partners with to bring our customer partners the best parts.
Dispatcher MaerskDispatcherWallingford, ConnecticutMaersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
Ambulance Dispatcher - FT - Danbury Northwell HealthAmbulance Dispatcher - FT - DanburyDanbury, CT$19.54–$37.94 / hourNorthwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians.
Ambulance Dispatcher - PRN - 12 hr shift - Danbury Northwell HealthAmbulance Dispatcher - PRN - 12 hr shift - DanburyDanbury, Connecticut$19.54–$37.94 / hourPosition at WCHN Affiliates Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities.
Field Service Dispatcher Bioa - Newark, DE Or Bohemia, NY SARTORIUS AGField Service Dispatcher Bioa - Newark, DE Or Bohemia, NYBohemia, NYWelcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as "Coaching", "Agile Working" and a "Businesswomen's Network". As a growing global life science company, with our stock listed on the German DAX and TecDAX, Sartorius offers a wide range of benefits: Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings.
Dispatcher Certified GroupDispatcherMelville, New York$22–$26 / hourCertified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries: Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries. *]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]"> The compensation details provided below reflect the expected pay range for this role, based on the selected compensation structure and applicable guidelines.
Public Safety Dispatcher I City of StamfordPublic Safety Dispatcher IStamford, CT$83,012.80–$98,051.20 / yearUnder the direct supervision of a Public Safety Dispatch Supervisor, uses radio, computer terminal, or telephone to: receive and record reports of emergency and non-emergency information, complaints, messages, and requests for service, assistance, or coverage; transmit reports and messages to mobile units, persons or departments; and dispatch equipment and personnel to location where service, assistance or coverage is needed. The City of Stamford offers a comprehensive benefits package that includes; health, vision, dental, defined benefit and/or defined contribution pension plans, free term life insurance, flexible spending accounts for healthcare, dependent care and commuter benefits.