Relevant titles: Service Dispatcher, Technical Support Specialist, HVAC Dispatcher, HVAC Support Specialist, HVAC Service Coordinator, HVAC Technical Advisor, HVAC Customer Support Specialist, HVAC Scheduler, HVAC Operations Coordinator, HVAC Field Support Specialist. The role is a mix of scheduling, prioritizing calls, adjusting technician assignments throughout the day, and keeping communication moving between the field, customers, and service leadership.