Customer Service Dispatcher Global Channel ManagementCustomer Service DispatcherHauppauge, New YorkCustomer Service Dispatcher duties: Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the system. Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed.
Service Manager/Dispatcher M. LaPenna RefrigerationService Manager/DispatcherMineola, New YorkMaintaining a working relationship with the accounts receivable staff on the collection of problem accounts, negotiating credit when applicable to build the customer base, overseeing open account customers when credit limit has been exceeded. Working with suppliers on issues pertaining to parts performance, reliability, pricing, and availability; while reporting difficult and high profile problems and issues to the Operations Manager.
Ambulance Dispatcher Richmond County Ambulance ServiceAmbulance DispatcherFarmingdale, NYUnderstand and utilize tools such as RescueNet Dispatching, Newgate Security GPS, and ESO Scheduler;Post available units according to established locations;Direct units to fuel and/or restock during available/posting times in order to reduce end-of-shift delays;Be aware and attentive to all response time requirements by contract/customer;Ensure that field units are reporting time stamps promptly and according to policy; report any non-compliance to the appropriate supervisor;Initiate late calls/delays to call center when response times will exceed quoted or negotiated times;Utilize ESO Scheduler to make live changes to employee schedules and units;Work closely with the Logistics to ensure the most efficient movement of vehicles into and out of service;Maintain friendly and professional communication with internal and external clients at all times;Perform other related duties as required; Requirements:High School Diploma. Essential Duties and Responsibilities:Utilize the unit hours produced by Scheduling when assigning and dispatching trips to crews/vehicles in the most efficient way possible while maintaining required customer response times.
HVAC Service Dispatcher Air Comfort Service GroupHVAC Service DispatcherMelville, NY$50,000–$65,000 / yearThe ideal candidate has a strong background in dispatching HVAC service technicians, understands the unique challenges of servicing New York City and Long Island, and thrives in an environment where customer service and efficiency are top priorities. Dispatch HVAC service technicians for commercial and residential service calls throughout Long Island and New York City.
Dispatcher Global Channel ManagementDispatcherHauppauge, New YorkPerform a variety of customer service/dispatching and administrative duties required to receive, screen, record, prioritize, assign and close customer requests for technical service support and inspection. Maintain inventory and supplies needed to perform work and fill the logistics coordinator roll, which includes sourcing, ordering and tracking needed parts and supplies.
Dispatcher Part-Time NH RossDispatcher Part-TimeMiddle Island, NYYou will be responsible for coordinating and scheduling deliveries, managing routes, and communicating effectively with drivers and clients to ensure timely and efficient service. As a key member of our operations team, you will help optimize resource allocation and contribute to our commitment to excellent customer service.
Call Taker/Dispatcher for Plumbing Company Mr. RooterCall Taker/Dispatcher for Plumbing CompanyPatchogue, New York$16–$21 / hourHandling customer complaints compassionately and with empathyJuggling between emails, texts, chats and lead generating apps to keep the day flowing seamlessly Staying focused on the tasks at hand and multiple tasking the schedule so nothing falls through the cracksFollow up on no sale jobs, negotiate pricing at times to keep techs busyCustomer survey's Managing CSR's answering the phones and answering the phones and booking calls as needed when needed. Communicating with customers arrival times, lateness, changes and reschedulesHandling over booking decisionsDecisions to choose calls based on urgency and non urgentWorking with various personalities and egosUnderstanding the Goals and expectations of each tech and helping them to reach that goal by assigning appropriate calls for them and encouraging them to stay on track and meet their goals.
dispatcher / customer service All Systems Messenger & Trucking Codispatcher / customer serviceMassapequa Park, NYFull timeGood typing, communication skills, and ability to pay close attention to detail necessary, as this position will closely interact with customers, drivers and other staff. We are looking for an overnight and weekend dispatcher / customer service associate for our same day delivery courier and trucking business.
Technology Repair Dispatcher Parabit SystemsTechnology Repair DispatcherBellmore, NYFull timeProficient with Microsoft Office Suite or related software, specifically Excel Education and Experience:High school diploma, or general education degree (GED)Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience. Dispatch will coordinate the scheduling of service appointments, track technician location and status, and relay information back and forth between technicians and customers.
Weekend Dispatcher WeDriveU, Inc.Weekend DispatcherWhite Plains, NYThe company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice.
Patient Transport Dispatcher - BronxCare Health System AramarkPatient Transport Dispatcher - BronxCare Health SystemBronx, NY$15–$23.82 / hourThe Dispatcher is responsible for responding to inbound calls and requests for service needs by allocating the proper resources to facilitate the transport of goods and services. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Patient Transport Dispatcher - Bronxcare Health System Aramark Corp.Patient Transport Dispatcher - Bronxcare Health SystemBronx, NY$15–$23.82 / hourThe Dispatcher is responsible for responding to inbound calls and requests for service needs by allocating the proper resources to facilitate the transport of goods and services. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Dispatcher DO & CO AGDispatcherJamaica, NYThis includes meeting all TSA and U.S. Customs requirements, as outlined in 49 CFR §1542.209, and obtaining the appropriate airport-issued identification badge (e.g., SIDA, AOA, or equivalent), in accordance with local airport authority regulations. Maintain a safe workplace, providing general information to the public and relevant parties regarding department policies, procedures, and applicable federal, state, and local laws.
Dispatcher Do & Co AktiengesellschaftDispatcherJamaica, NYThis includes meeting all TSA and U.S. Customs requirements, as outlined in 49 CFR §1542.209, and obtaining the appropriate airport-issued identification badge (e.g., SIDA, AOA, or equivalent), in accordance with local airport authority regulations. Maintain a safe workplace, providing general information to the public and relevant parties regarding department policies, procedures, and applicable federal, state, and local laws.
Public Safety Dispatcher II City of StamfordPublic Safety Dispatcher IIStamford, CT$88,753.60–$104,832 / yearUnder the direct supervision of a Public Safety Dispatch Supervisor, uses radio, computer terminal, or telephone to: receive and record reports of emergency and non-emergency information, complaints, messages, and requests for service, assistance, or coverage; transmit reports and messages to mobile units, persons or departments; and dispatch equipment and personnel to the location where service, assistance or coverage is needed. The City of Stamford offers a comprehensive benefits package that includes; health, vision, dental, defined benefit and/or defined contribution pension plans, free term life insurance, flexible spending accounts for healthcare, dependent care and commuter benefits.
Dispatcher Beacon MobilityDispatcherBronx (LTC), NYKey Responsibilities: Daily Scheduling: Create, coordinate, and maintain efficient bus routes and schedules for drivers, ensuring on-time pick-up and drop-off of students. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments and supervising the field units' routes to prioritize and organize their schedules.
Temporary Dispatcher for Luxury Transportation Marcum SearchTemporary Dispatcher for Luxury TransportationKings Park, NYThis role supports the coordination of high-end transportation rigs, including enclosed multi-car carriers, ensuring efficient routing, scheduling, and on-time delivery within a fast-paced environment. Coordinate and dispatch fleet operations for automobile transport, including scheduling drivers and assigning routes for enclosed multi-car carriers.
Dispatcher Certified GroupDispatcherMelville, New York$22–$26 / hourCertified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries: Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries. *]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]"> The compensation details provided below reflect the expected pay range for this role, based on the selected compensation structure and applicable guidelines.
Public Safety Dispatcher I City of StamfordPublic Safety Dispatcher IStamford, CT$83,012.80–$98,051.20 / yearUnder the direct supervision of a Public Safety Dispatch Supervisor, uses radio, computer terminal, or telephone to: receive and record reports of emergency and non-emergency information, complaints, messages, and requests for service, assistance, or coverage; transmit reports and messages to mobile units, persons or departments; and dispatch equipment and personnel to location where service, assistance or coverage is needed. The City of Stamford offers a comprehensive benefits package that includes; health, vision, dental, defined benefit and/or defined contribution pension plans, free term life insurance, flexible spending accounts for healthcare, dependent care and commuter benefits.
NewCentral Service Dispatcher Sunbelt Rentals, Inc.Central Service DispatcherIslip, NY$64,750–$89,030.70 / yearThe physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. Assist Central Service Manager in the following: Coordinating and ensuring the timely and accurate dispatch of Road Mechanics so they can efficiently service equipment.