The Corporate Dispatcher actively communicates with drivers, responds to client requests, schedules on-demand trips, monitors trips and routes in real time, identifies and takes initial action on coverage gaps, escalate unresolved issues to the Lead Dispatcher or Supervisor to ensure service continuity. Ensure timely, accurate, and complete trip documentation (proof of delivery, signatures, notes, memos, photos, etc.), proper laboratory and pharmaceutical product temperature monitoring, bar code scanning, and log updates.