UNKNOWN

ADAPTED_NOW

The Flight Dispatcher supports the Worldwide Aviation Support Services WASS program by assisting in the planning, coordination, and monitoring of domestic and limited international flight operations in support of the United States Department of State, DoS, Bureau of Diplomatic Security, DS, and INLA. The Worldwide Aviation Support Services (WASS) program, an AAR business, headquartered in Rockledge, FL, provides global, world-class expeditionary and conventional aviation solutions to the US Department of State Air Wing.

Title: Flight Dispatcher CONUS Location: United States-Florida-Rockledge Job Number: 18297 About Us: AAR’s purpose is to empower people to build innovative aerospace solutions today so you can safely reach your destination tomorrow. The company’s mission is to go above and beyond to provide value-driven aerospace aftermarket solutions to meet the evolving needs of our customers worldwide. AAR constantly searches for the right thing to do for its customers, employees, partners and for society. The Worldwide Aviation Support Services (WASS) program, an AAR business, headquartered in Rockledge, FL, provides global, world-class expeditionary and conventional aviation solutions to the US Department of State Air Wing. Role Description: The Flight Dispatcher supports the Worldwide Aviation Support Services WASS program by assisting in the planning, coordination, and monitoring of domestic and limited international flight operations in support of the United States Department of State, DoS, Bureau of Diplomatic Security, DS, and INLA. Operating from the Global Mission Center, GMC, this role provides foundational support in flight package development, including data entry for eAPIS and GENDEC, basic weather and NOTAM review, and coordination with vendors and internal teams under supervision. The Junior Dispatcher assists with maintaining operational awareness, ensuring required documentation is accurate and complete, and supporting communication between flight crews and operations personnel. Through adherence to established procedures and guidance from senior staff, this position contributes to safe, compliant, and efficient mission execution while developing proficiency in international aviation operations. Key Responsibility: + Prepare and support the development of international flight plans in accordance with ICAO, IATA, FAA, FCG, and host nation requirements. + Assist in the execution of operational control functions in accordance with WASS policies and established procedures. + Conduct basic route analysis, including review of NOTAMs, weather, alternates, and routing considerations. + Monitor flights and provide flight support to ensure safe and efficient mission execution. + Support coordination of international overflight and landing permits, diplomatic clearances, APACS submissions, and GENDEC documentation. + Ensure APACS requests and supporting documentation align with FCG guidance and country specific requirements. + Serve as a point of contact for flight crews, providing operational updates and support throughout mission execution. + Coordinate with handlers, FBOs, vendors, and internal teams to support mission requirements. + Verify accuracy of flight documentation, crew passenger data, and required international documentation. + Provide basic weather updates and operational information to support flight crew decision making. + Assist with coordination of ground handling services, fuel, catering, and crew accommodations. + Support irregular operations, IRROPS, including delays, schedule changes, and mission adjustments. + Follow established procedures for emergency situations and escalate issues to senior personnel as required. + Ensure flight packages and briefing materials are complete, accurate, and distributed prior to departure. + Monitor mission execution for compliance with approved clearances and operational requirements. + Maintain accurate logs, records, and documentation in support of reporting and audit requirements. + Support post flight activities, including reporting and data entry for operational tracking. + Assist with maintaining flight schedules and passenger information in approved systems. + Coordinate with other dispatchers to support continuous operational coverage. + Communicate mission updates, risks, and changes to appropriate personnel. + Support quality assurance efforts by reviewing data for accuracy and reporting discrepancies. + Work rotating shifts, including nights, weekends, holidays, and surge operations. + Perform other duties as assigned in support of WASS Flight Dispatcher operations. #LI-HD1 Qualifications: Basic Qualifications: + AS AA in Aviation, Aeronautical Science, Operations Management, or related discipline, or an equivalent combination of education and relevant flight dispatch experience. + Minimum of 10 years of professional flight dispatch experience, with demonstrated support to international operations. + Working knowledge of FAA, ICAO, and basic international aviation regulations. + Experience supporting international flight operations, including familiarity with overflight and landing permits, diplomatic clearances, APACS, and GENDEC eAPIS documentation. + Basic proficiency in aviation weather and NOTAM review. + Familiarity with flight planning and dispatch systems, e.g., WFS, Jeppesen, or equivalent. + Effective written and verbal communication skills to coordinate with flight crews and operational partners. + Ability to support shift based operations, including nights, weekends, and holidays. + Ability to work in a dynamic operational environment with changing mission requirements. + Must be eligible to obtain and maintain an active U.S. Secret security clearance and possess a valid U.S. passport Preferred + FAA Aircraft Dispatcher Certificate or international equivalent. + Experience supporting government, charter, or special mission operations. + Familiarity with APACS, GENDEC, DoS, or military-adjacent aviation processes. + Prior experience in a 24 7 operations center or Global Mission Center. + Multilingual capability, Spanish or other languages preferred. + Meet program eligibility requirements for a rated or non rated aircrew member. + Possess an Airman Certificate. + Maintain an updated FAA Class II flight physical. Prior military service. + Proficient in Foreflight, SkyVector, Flightrader24, and SkyRouter. Compensation and Benefits: + Salaried Position. + Rotation schedule. + Competitive salary and bonus package. + Comprehensive benefits package including medical, dental, and vision coverage. + 401(k) retirement plan with company match. + Professional development and career advancement opportunities. AAR is committed to building a diverse and inclusive workforce. We encourage applications from people of all races, ethnic origins, religions, abilities, sexual orientations, gender identities, or expressions. We are dedicated to the health and safety of our people, our customers, and the communities where we live and work. AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources. AAR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Flight Dispatcher CONUS

Aerospace and Defense

Analysis Skills

Aviation Industry

Catering Services

Communication Skills

Customer Support/Service

Data Entry

Decision Support

Documentation

Employee Orientation

Federal Aviation Administration (FAA)

Flight Dispatch

Flight Planning

Government

Information Technology & Information Systems

International Operations

Military

Multilingual

Operational Control

Operational Support

Operations Management

Organizational Skills

Policy Development

Presentation/Verbal Skills

Procedure Development

Quality Assurance

Regulations

Safety/Work Safety

Secret Clearance

Security Clearance

Spanish Language

Support Documentation

Writing Skills

AAR CORP

FEED

OTHER

The Comm Controller (Communication Dispatcher) will be the primary contact point for identifying, assessing, scheduling, notifying, and furnishing required communications support to affected organizations, including the Kennedy Space Center (KSC), Cape Canaveral Space Force Station (CCSFS), other NASA centers, and international customers. Required Minimum Education and Years of Experience: Associate of Science* or Technical Trade School in Production Control, Electronics, Telecommunications, Computer Science, or related field.

Who We Are!Aetos Systems, Inc. was founded in early 2007 to provide a unique work experience. Employees are the foundation of our business. Our leaders work hard every day to empower and support our employees in the development of their careers, giving back to their community, and providing their expertise and innovations to our customers - solving real-world business problems. Our culture focuses on our people -- our strongest asset -- ensuring they have an environment to provide best-in-class service and solutions to our customers. We always strive to do the right thing.In this role, you will support critical NASA efforts, contributing to the next phase of human space exploration and advancing the return of astronauts to the Moon.Have you imagined working for a dynamic small business where you are heard, highly regarded, and able to do what you love all in one package? This is your opportunity! Join now!Job Summary:The Comm Controller (Communication Dispatcher) will be the primary contact point for identifying, assessing, scheduling, notifying, and furnishing required communications support to affected organizations, including the Kennedy Space Center (KSC), Cape Canaveral Space Force Station (CCSFS), other NASA centers, and international customers.This is a represented staff position with the IBEW Union. Duties/Responsibilities<ul><li>Works with the test team when identifying outages, mission support requirements, and communication console control support. </li><li>Monitor communication systems status. </li><li>Monitor and control electronic facility access and control communication room facility. </li><li>Monitor and coordinate communications systems problems and issues during natural and man-made disasters. </li><li>Communicates, ascertains, and answers customer requests or inquiries concerning specific communication issues or problems and determines corrective action needed. </li><li>Translates or deciphers customer issues, problems, or work requirements so they can be scheduled and worked by the appropriate organization. </li><li>Based on the work requirements, issues or problems; generates work orders or trouble tickets for resolution. </li><li>Determines which organizations are affected and coordinates resources between organizations. </li><li>Operates communication control console system to receive and process trouble reports, coordinate circuit and equipment power outages with affected organizations. </li><li>Collaborates and works with customers, engineers, technicians, and field system specialists in resolving communication issues and work requirements. </li><li>Provide, update and maintain all required documentation, reports, and logs etc., manually or in electronic databases. </li><li>Make recommendations to improve work quality, efficiencies, and productivity. </li><li>Adhere to OSHA, NASA, Company and customer safety requirements. </li><li>May assist in training others. </li><li>When required, can perform the principal duties contained in the Production Control Coordinator position.</li><li>When required, can perform principal duties contained in the Telephone Operator position. </li></ul>RequirementsRequired Minimum Education and Years of Experience: <ul><li>Associate of Science* or Technical Trade School in Production Control, Electronics, Telecommunications, Computer Science, or related field. </li><li>Experience may be substituted for Education: 1.5 years related experience is equivalent to 1 year of formal education.</li><li>SIx (6) years related experience or equivalent work. </li></ul>Required Skills, Qualifications, Technical Experience, Certifications, etc.:<ul><li>Complete understanding of communication principles, concepts, and practices. Develops solutions to a variety of communication systems problems. Work is performed under general direction. </li><li>Plans, schedules, and arranges own activities in accomplishing work assignments. Failure to achieve work assignments would normally have a serious effect upon the organization. Must successfully complete and maintain company and customer certification requirements.</li><li>Primarily office setting performing sedentary work with some walking, standing, and carrying light-weight objects. Occasionally may be required to physically go to work site and review work requirements, make notes and take photographs.</li><li>Must hold and maintain a valid Florida driver’s license.</li></ul>Preferred Qualifications: <ul><li>Equipment Used: Computer applications such as Microsoft Office®, work order/management systems, and scheduling software. </li><li>Ability to receive and transmit auditory information using telecommunication or electronic devices. </li></ul>BenefitsWhat we offer:<ul><li>Competitive salaries</li><li>Education and professional development assistance</li><li>Multiple healthcare benefit packages & 24/7 virtual on-demand doctors’ visits</li><li>401K</li><li>Civic Leave – time off to support your favorite charity or community</li><li>Paid time off for personal leave and holidays</li></ul>

Aetos Systems

Comm Controller (Communication Dispatcher)

Access Control

Auditory

Calendar Management

Career Development

Communication Systems

Computer Science

Corrective Action

Develop and Maintain Customers

Driver's License

Electronic Access Control

Electronics Manufacturing

Financial Control

Health Plan

Microsoft Office

OSHA

On Site Support

Power Outages

Problem Solving Skills

Production Control

Quality Management

Resolve Customer Issues

Safety Training

Small Business

Team Player

Telecommunications

Trouble Tickets

Workable

HOUR

As a Dispatcher, you'll be the connection point between our field teams and customers, making sure service runs smoothly, efficiently, and with a level of professionalism that sets Nextech apart. You'll coordinate schedules, manage service requests, and ensure that our technicians and customers are aligned, informed, and fully supported every step of the way.

Overview Be the Heart of the Operation - Join Nextech as a Dispatcher! Are you ready to be part of a team that keeps the wheels turning and the service flowing? At Nextech, we're not just building a company - we're building a movement. For more than 30 years, we've led the way in HVAC/R services across the country, driven by our values of Quality, Integrity, and Value. With 2,000+ team members and growing, we're proud to be America's largest HVAC/R service provider - and we're just getting started. Behind every great technician is a rock-solid support system - and that's where you come in. As a Dispatcher, you'll be the connection point between our field teams and customers, making sure service runs smoothly, efficiently, and with a level of professionalism that sets Nextech apart. If you're organized, proactive, and thrive in a fast-paced environment - this is your opportunity to shine. What You'll Be Doing As a Dispatcher at Nextech, you'll be the linchpin of field service operations. You'll coordinate schedules, manage service requests, and ensure that our technicians and customers are aligned, informed, and fully supported every step of the way. Your responsibilities will include: <ul><li>Managing real-time dispatch boards (manual and electronic) to ensure technician schedules are up to date</li><li>Communicating service updates, customer needs, and schedule changes to technicians and management</li><li>Tracking service history, updates, and customer communications in the database</li><li>Coordinating daily schedules to ensure efficiency, accuracy, and timely completion of work</li><li>Verifying technician check-ins/outs and confirming IVR compliance</li><li>Ensuring technicians have the correct parts and POs to complete jobs successfully</li><li>Providing world-class support to internal teams and customers - always with professionalism and urgency</li><li>Collaborating with Regional Service Managers to clear and schedule new calls</li><li>Managing data entry, purchasing, and internal support for your assigned region</li></ul>This is a role that requires precision, adaptability, and a strong commitment to excellence. What Makes Nextech Different? We believe when you take care of your people, they take care of everything else. Here's what sets us apart: Professional Growth: Paid training, certification support, and education reimbursement Outstanding Benefits: <ul><li>Multiple health plans, including a FREE employee-only option</li><li>Dental and vision coverage starting after just 30 days</li><li>FREE life insurance equal to your annual salary</li><li>401(k) with 50% company match on the first 6%</li><li>Optional supplemental coverage for life, disability, accidents, and critical illness</li></ul>Generous Time Off: <ul><li>Seven paid holidays plus Paid Time Off</li><li>Exclusive discounts on travel, auto, dining, and more</li></ul>Min CompensationUSD $18.00/Hr. Max CompensationUSD $22.00/Hr. What We're Looking For We're searching for a strong communicator and multi-tasking pro who thrives under pressure and never lets details slip through the cracks. <ul><li>Previous dispatch experience (service industry preferred)</li><li>High-level computer skills, especially in Excel</li><li>Excellent organizational and time-management skills</li><li>Strong sense of urgency and ability to prioritize tasks effectively</li><li>Top-notch communication skills - written and verbal</li><li>Team-first attitude with a solution-focused mindset</li><li>Ability to thrive in a fast-paced, deadline-driven environment</li><li>Detail-oriented with a sharp focus on accuracy and follow-through</li></ul>Physical Requirements This role is office-based and requires the ability to: <ul><li>Continuously able to work in office environment</li><li>Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer</li><li>Continuously able to sit at a computer for up to 8 hours</li><li>Able to alternate between sitting and standing, as needed throughout the day</li><li>Continuously requires vision, hearing, twisting, and talking</li><li>Occasionally able to lift up to 15 lbs</li><li>Occasionally requires walking, lifting, carry</li></ul>

Dispatcher Jobs in Morningside, NY

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Dispatcher Jobs in Morningside, NY

Flight Dispatcher CONUS AAR

Comm Controller (Communication Dispatcher) Aetos Systems

Dispatcher Nextech

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