From medical events to home invasions, emergencies happen every day. When someone dials 9-1-1 in a frenzy, the person taking the phone call must gather the details pertaining to the emergency to prevent injury or even death. That includes calming callers, offering life-saving instructions, and promptly dispatching emergency personnel such as police officers, EMTs, and firefighters. Dispatcher jobs require only a high school diploma and a state certification.
A career as a dispatcher might be a good choice for you if you remain calm under pressure and want to be in a job where you can make a difference in people's lives. As a dispatcher, you'll respond to 9-1-1 emergency calls and home alarm system calls and determine the type of emergency, the location of the emergency, and the appropriate personnel to be dispatched. In some cases, you may give medical instructions over the phone while waiting for an ambulance to arrive. And dispatcher positions are in constant demand—the Bureau of Labor Statistics projects a 6% increase in new dispatcher jobs within the next decade.
You can expand your search for administrative jobs by checking out these similar positions:
Phoenix is the capital of Arizona and the fifth largest city in the country, with a population greater than 1.4 million. Its surrounding mountainous terrain and nearby Salt River Valley have earned Phoenix the nickname "The Valley of the Sun." Besides hiking in the Phoenix Mountains, you can also go on a hot air balloon ride in the Sonoran Desert just outside the city or escape the heat in one of the city's many museums—like the Musical Instrument Museum, Phoenix Art Museum, Heart Museum, or Arizona Capitol Museum. Then, check out Phoenix's downtown area, which is packed with shops, art galleries, brewpubs, cafes, pizzerias, and parks. With so much to offer, it's not hard to see why you're looking for jobs in Phoenix.
You might want to start your job search with one of the city's several technology and Fortune 500 companies. If you can't find what you're looking for in the city, no problem. The area's job opportunities aren't just confined to Phoenix—you can check out job listings in surrounding cities such as Tempe, Mesa, and Glendale, too.
If you have the skills and credentials needed for a dispatcher job, be sure to highlight them on your resume. Monster offers a wide range of resume samples and writing best practices to give you an advantage in your job search. Depending on where you apply, you may be asked to submit a cover letter along with your resume. We can help you with that as well. See our guide to writing the best cover letter and sample cover letters. Our simple and practical steps will help you effectively craft a cover letter that gets results.
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in dispatcher jobs in Phoenix, Arizona, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median dispatcher pay in Phoenix is $16.39 per hour, which is 1% lower than the national average.
Are you prepared for a career in dispatcher? If so, set up your profile on Monster for free and begin clicking on those dispatcher jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Phoenix, how to nail your job interview, and more.