This position requires regular sitting, walking, standing, reading, seeing (including color, peripheral vision, depth perception, and adjusted focus), speaking, hearing, listening, organizing, interpreting data and information, operating office equipment, typing using a computer keyboard and mouse, viewing a computer screen monitor, and use of a telephone. This role owns assigned requests from intake through completion, communicates directly with customers and internal partners, and coordinates the documentation, account setup, product fulfillment, digital access, and servicing activities needed to deliver an accurate and consistent customer experience.