Applicants must have education, training and/or experience demonstrating competence in each of the following areas: Two yearsâ experience in delivering training or education courses, services, individual or group activities using a variety of materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment. Collects and analyzes data through surveys, course evaluations, interviews, specialized assessments, meetings, and other methods to evaluate quality and effectiveness and identify needs, requirements, issues, and challenges.Â.