Coordinate Technician-Generated Leads (TGLs) with Service Technicians and DispatchersMonitor and report Sales Department KPIs daily using ServiceTitan and other applicable systemsProvide accurate daily reports to the Sales Manager and Installation Manager and highlight trends, missed opportunities, and progress toward goalsManage Sales Team schedules; book, confirm, and reschedule customer appointments accurately and efficientlyCoordinate sales opportunities from customer inquiries, Service Technicians, and other lead sourcesMonitor availability, prioritize urgent opportunities, and document appointments and customer details in ServiceTitanMonitor outstanding estimates and maintain a documented, consistent follow-up processContact customers to answer questions, provide updates, and help advance decisionsVerify signed agreements and proposals, deposit obtained, equipment selections, scope of work, job-site photos, and installation notesWhat We're Looking For: Strong organizational, time-management, and follow-up skills with excellent attention to detail. Experience with financing, rebates, or the HVAC, plumbing, or home-services industry preferredMust be able to lift up to 30 poundsCandidates will be required to pass a background check and drug test upon being given a conditional offer of employment.