Maintain accurate laboratory master data, including tests, specifications, materials, customer requirements, instruments, reference data, and related system information Troubleshoot system, data, workflow, and user issues, partnering with internal IT and technical resources to resolve issues and implement enhancements Support system updates, testing, change management, and continuous improvement initiatives to improve laboratory workflows and system effectiveness Develop and strengthen data governance and information management practices, driving greater consistency, accuracy, organization, and usability of laboratory information Create and maintain system procedures, user guides, training materials, and technical documentation, and provide ongoing training and support to laboratory users Improve integration and information flow across LIMS, document management systems, databases, reporting tools, and other laboratory applications Cross-train and provide backup support for laboratory purchasing, customer billing, master data, and other critical operational processes Requirements Bachelor''s degree in a scientific, technical, information systems, or related discipline OR an additional 4+ years of relevant experience in lieu of a degree 3+ years of experience in laboratory, laboratory informatics, scientific, or technical operations 2+ years of experience administering, configuring, supporting, and/or serving as an advanced user of data management or business systems Other 1+ years of experience with LIMS (ex. LabVantage) administration, configuration, enhancement, implementation, or optimization is preferred Experience in laboratory operations and testing workflows is preferred Experience with document management, master data management, SQL, reporting/data visualization, or related information management tools is preferred Experience in a regulated laboratory environment, including system testing/change control and/or supporting operational processes such as purchasing, inventory, invoicing, billing, or SAP is preferred Salary: $69,688.80 to $98,134.00 per year Bonus Eligibility: Yes The pay range provided is a good faith estimate for the position at the time of posting.