Hardware, Troubleshooting, Cat5, Cat6, Installation, Windows, Deployment, Technical support, Customer service, Support, Install, Punchdown, Microsoft office, Windows 10, Help desk, Help desk support, Wireless access point. Extensive IT experience isn't required, but a basic knowledge of how to troubleshoot switches/routers or how to communicate with systems/networks teams in the home office by plugging in to allow the team to remote troubleshoot would be needed.