Patient Service Representative Contact Center - FT - Remote Thundermist Health CenterPatient Service Representative Contact Center - FT - RemoteWoonsocket, RIRemoterecognize an emergent situation and triage call to appropriate clinical departmentConfidentiality of Information:Patient service representative has full access to patients' Protected Health Information (PHI) and is required to adhere to all policies and procedures of confidentiality and privacy as required by HIPAA (Health Insurance Portability and Accountability Act of 1996). Physical Requirements: Requires sitting for 8 hours per day to perform repetitive tasks 2. Equipment Operation: Close vision (20 inches or less) is required to operate computer and telephone equipment 3. Environment: General office environment with moderate noise level.
Patient Service Representative Forefront DermatologyPatient Service RepresentativeWoburn, Massachusetts$19–$21 / hourFull timeThe Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education, certification, or training.
NewPatient Experience Representative IDRPatient Experience RepresentativeBrookline, MASSACHUSETTSThis role focuses on providing exceptional patient service and support within a healthcare setting, helping to enhance the overall patient experience through direct interaction and administrative tasks. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement.
NewPatient Care Representative Front Desk MFM HealthPatient Care Representative Front DeskDanvers, MA$19–$22 / hourPatient Care Representative- Front Desk MFM Health is seeking enthusiastic, detail-oriented, and reliable candidates for our Patient Care Representative (PCR) role to support our Primary Care Department. Monitor provider schedules for tardiness or no-shows and communicate with clinical staff and patients appropriately and following Patient Late Arrival and No Show policies.
Patient Representative/Coordinator Ivy RehabPatient Representative/CoordinatorNashua, NH$20–$23 / hourResponsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Patient Representative/Coordinator IvyrehabPatient Representative/CoordinatorNashua, New HampshireResponsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Patient Representative/Coordinator IVYREHAB Network IncPatient Representative/CoordinatorNashua, NH$20–$23 / hourResponsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
NewPatient Family Liaison, Emergency Room, 36hr Evenings Lahey Hospital and Medical CenterPatient Family Liaison, Emergency Room, 36hr EveningsWinchester, MA$19.50–$26.24 / hourThe liaison greets patients and visitors, assists with pre-registration, provides non-clinical support, monitors wait times, communicates updates, escorts patients, and helps create a welcoming environment. Job Description: Winchester Hospital, a 5x Magnet designated and Top Massachusetts recognized 183-bed regional hospital, is the leading provider of comprehensive health care services in the northwest suburban Boston area.
Patient Information Specialist - Emergency Department (Full Time) Lahey Hospital and Medical CenterPatient Information Specialist - Emergency Department (Full Time)Boston, MA$19.50–$30 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Interacts with diverse populations including the public, patients and their families, medical staff practitioners and medical center personnel and must handle difficult patient situations in an often fast-paced, stressful environment.
Manager, Market Access Vericel CorpManager, Market AccessBurlington, MA$135,000–$155,000 / yearPosition Summary: The Manager, Market Access serves as the business owner of Vericel's patient support program, MyCartilageCare, ensuring the program delivers an exceptional experience for patients, providers, and the commercial organization while supporting Vericel's business objectives. Reporting to the Vice President, Market Access, this position partners closely with Sales, Commercial Operations, Finance, Marketing, and the external patient services organization to drive measurable business outcomes through continuous improvement and effective program management.
NewSpecialty Representative/Senior Specialty Representative - Cardiovascular - Boston, MA Amgen IncSpecialty Representative/Senior Specialty Representative - Cardiovascular - Boston, MABoston, MA$89,816–$121,602 / yearIn addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. Preferred Qualifications: Three or more years of sales experience within pharmaceutical, biotech or medical device industry Product or hospital sales experience in the areas of oncology, nephrology, dermatology, rheumatology, inflammation, cardiology, neurology, endocrinology, hepatology, gastroenterology or infectious diseases; and the diseases and treatments involved with these specialties.
Patient Service Rep Covenant HealthPatient Service RepNashua, New Hampshire$17.73–$24.42 / hourExperience: PSRs must be competent and knowledgeable of duties within the medical office setting, which may include filing, answering the telephone, patient registration, posting payments, charge entry, scheduling, third-party payers requirements, ICD-9 & CPT coding, medical records processing, patient contact, transcription, and assisting other personnel and physicians in all departments as needed. Joseph Healthcare as they act as the liaison between the practice(s) and its patients, visitors, and guests; the incumbent should consistently display a high level of customer service.
Capacity Center Access Nurse, Per Diem Mass General BrighamCapacity Center Access Nurse, Per DiemSomerville, MassachusettsServes as a department representative and consults with appropriate administrators, patient care unit leadership, procedural unit leadership, and access services during the extreme census—updates physicians and transferring facilities on bed availability. The Access RN will lead critical system-wide coordination efforts by adopting a system mindset and leveraging their clinical expertise, situational awareness, and knowledge of MGB hospital capabilities to efficiently and effectively match patients with the right site of care.
Senior Associate/Pricing & Market Access (Life Sciences Practice) CRA International, Inc.Senior Associate/Pricing & Market Access (Life Sciences Practice)Boston, MA$130,000–$152,500 / yearBachelor's or Master's degree in life sciences (e.g., biology, biotechnology, biochemistry, pharmacology, chemistry etc.), economics or a relevant analytical or business degree, with significant work experience; 5-8 years previous consulting experience; Strong skills in quantitative and qualitative analysis methods and techniques; Proven staff and project management skills; Client interaction, facilitation, presentation, budgeting, and project planning skills; Strong knowledge of pricing and market access issues in the US market (and globally) strongly preferred; Occasional travel required. We work with life sciences businesses directly as well as with their legal counsel, industry associations, government organizations, and advocacy groups from the earliest stages of research into new therapy areas, through product development, to the delivery of products that will achieve commercial success and fulfill the expectations of our clients and their key stakeholders.
NewCapacity Center Access Nurse, Per Diem Brigham and Women's HospitalCapacity Center Access Nurse, Per DiemSomerville, MA$33.82–$65.55 / hourServes as a department representative and consults with appropriate administrators, patient care unit leadership, procedural unit leadership, and access services during the extreme census-updates physicians and transferring facilities on bed availability. The Access RN will lead critical system-wide coordination efforts by adopting a system mindset and leveraging their clinical expertise, situational awareness, and knowledge of MGB hospital capabilities to efficiently and effectively match patients with the right site of care.
Ambulatory Service Representative II (Per Diem) - Mon - Friday 8am - 5pm Boston Medical CenterAmbulatory Service Representative II (Per Diem) - Mon - Friday 8am - 5pmBoston, MA$22.36–$27.26 / hourPOSITION SUMMARY: The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and managed care, and a variety of administrative duties in support of department (such as coordination of physician credentialing, handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.). The incumbent in this role will support the clinical practice by focusing on billing and managed care functions (including charge entries, billing edits, charge reconciliations, responding to billing inquires, corresponding with insurance carriers, investigating billing discrepancies, etc.).
Director, Patient Randomization Rate Iterative HealthDirector, Patient Randomization RateCambridge, MA$160,000–$215,000 / yearThat means getting into the details of why patients aren't making it through the funnel by monitoring performance against targets, designing and running programs that build durable patient pipelines with optimal operations, and working with Site Ops and Product to make sure the best ideas actually get implemented and pulled through at the site level. The most interesting work: understanding why patients aren't making it through the funnel and fixing it, from diagnosing where volume or conversion is breaking down, to designing and running experiments on referral programs, community outreach, process design and external partnerships that improve our randomization rate.
Patient Benefits Coordinator II - Social Security Boston Health Care for the Homeless ProgramPatient Benefits Coordinator II - Social SecurityBoston, MA$23–$35.60 / hourThis role serves as back up for appointment scheduling and patient intake including fast-paced patient registration during the registration process, providing patient benefits assistance, greeting patients at the clinic front desk, directing patients appropriately, and facilitating communication between patients and clinic staff. The Patient Benefits Coordinator II is responsible for assisting patients with the Social Security application process by helping with initial applications, reconsiderations, appeals, and making sure patients file the appropriate paperwork with the Social Security Administration (SSA) while following up accordingly.
Ambulatory Services Representative III-U Boston Medical CenterAmbulatory Services Representative III-UBoston, MA$24.86–$30.30 / hourPOSITION SUMMARY: The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: operation room (O.R.) scheduling, front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, and a variety of administrative duties in support of department (such as coordination of physician credentialing, handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc.). Provides general administrative support to include, word processing, spreadsheets, presentation software to create and edit department documents and presentations; handling forms, phones, filing, making appointments, JOB REQUIREMENTS.
Hospital AR Specialist - EHS Patient Accounts - Full time SolutionHealthHospital AR Specialist - EHS Patient Accounts - Full timeManchester, New HampshireThe Hospital Accounts Receivable (AR) Specialist is responsible for timely and accurate billing, follow-up, and resolution of third-party payer claims including commercial insurance, Medicare, Medicaid, and government-assisted programs. Prepare, review, and submit accurate and timely hospital facility claims (UB-04) using electronic and paper billing methods, ensuring correct assignment of revenue codes, modifiers, and service lines.