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With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service. We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging.

Job Title: Spa Attendant Department: Spa Reports to: Spa Director Job Type: Non-Exempt Arch Amenities Group Wellness-driven. Hospitality-focused. Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences. We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive. With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service. The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact. If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience. Job Summary: Arch Amenities Group, the global leader in spa, fitness, and leisure management, is seeking a Spa Attendant to support the daily operations of our spa and fitness facilities. This role ensures that all areas--spa, locker rooms, fitness center, pool area, and spa desk (if applicable)--are clean, stocked, welcoming, and operating in line with company standards. The ideal candidate is dependable, detail-oriented, and committed to providing an exceptional guest experience. Key Responsibilities: <ul><li>Maintain cleanliness and organization of the spa, locker rooms, fitness areas, and pool. </li><li>Sweep, mop, vacuum, and take out trash regularly. </li><li>Restock linens and amenities in guest and locker areas; manage dirty laundry collection and delivery. </li><li>Sanitize wet areas, showers, bathrooms, grooming stations, and treatment rooms. </li><li>Greet and assist guests warmly, ensuring comfort and satisfaction. </li><li>Escort guests to changing areas and explain locker room, shower, and spa amenities. </li><li>Operate laundry equipment (if applicable); wash, dry, and fold linens as needed. </li><li>Communicate effectively with guests and team members regarding facility features and guest needs. </li><li>Promptly report any guest issues, facility concerns, or safety hazards to management. </li><li>Follow all Arch Amenities Group brand standards, safety procedures, and policies. </li><li>Perform additional duties as assigned by management. </li></ul>Qualifications:<ul><li>High School Diploma or GED required. </li><li>Prior customer service experience, preferably in a hospitality or spa setting. </li><li>Friendly, professional demeanor with strong communication skills. </li><li>Organized, efficient, and capable of multitasking in a fast-paced environment. </li><li>Detail-oriented with a strong sense of cleanliness and safety. </li><li>Ability to lift up to 50 lbs and perform physical tasks (standing, bending, reaching, etc.) throughout shift. </li><li>Must be available to work a flexible schedule, including nights, weekends, and holidays. </li></ul>Work Environment & Physical Requirements:<ul><li>Frequent walking, standing, bending, reaching, and lifting. </li><li>Exposure to cleaning chemicals, humid or wet conditions, and moderate noise levels. </li><li>Use of standard cleaning equipment and supplies (mops, vacuums, towels, disinfectants, etc.). </li></ul> Essential Function Seldom Occasionally Frequently Stationary Position -- Sitting or Standing X Active Position -- Walking, jogging, running X Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate X Climb/Balance -- Stairs, ladders, ropes, equipment, beams X Stoop/kneel/crouch or crawl -- Position self, move X Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information X See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess X Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less X Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more X Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool. X DISCLAIMER The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position. Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.

Arch Amenities Group

Spa Attendant

Cleaning Equipment

Commercial Real Estate

Communication Skills

Customer Support/Service

Detail Oriented

Fitness

High School Diploma

Laundry

Lift/Move 50 Pounds

Management Consulting

Multitasking

Operational Support

Operations

Organizational Skills

Physical Demands

Residential Real Estate

Return on Investment (ROI)

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Our modern, urban retreat, positioned at the edge of Baltimore's Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

HOUR

<h5>Health/Spa Club Attendant </h5>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. <h5>About the Location </h5>Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore's Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach. The role of the Health/Spa Club Attendant Maintain cleanliness, set-ups and health club/spa standards in the locker rooms, work out areas. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort. <h5>What to Expect from Your Employee Experience </h5><ul><li>Hourly Rate: $19.81 </li><li>Medical, vision and dental insurance </li><li>Complimentary life insurance </li><li>Short-term disability insurance </li><li>Paid time off and holiday </li><li>401k Retirement Plan </li><li>Exciting training and development opportunities </li><li>Complimentary employee meals </li><li>Complimentary room nights at Four Seasons hotels around the world </li><li>Discounted employee parking </li><li>And Much More! </li></ul>Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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