Instructional Design & Development: Create high-quality and engaging learning materials, including eLearning modules, instructor-led training (ILT), virtual instructor-led training (vILT), microlearning, job aids, and assessments tailored to adult learners. Technology & Tools: Utilize authoring tools (Grok, VistaCreate, Camtasia, etc.), electronic quality management systems (eQMS), and other eLearning platforms to design and deploy training solutions.