Workforce and Reporting Manager (Contact Center - Federal Con tract) Systems Integration, Inc.Workforce and Reporting Manager (Contact Center - Federal Con tract)Washington, DCRemoteThis role ensures efficient use of Customer Service Representatives (CSRs), meets service‑level requirements, and provides accurate operational reporting to internal leadership and government program officials. Work closely with Program Manager and Operations Manager to determine future staffing needs and balance workload across locations.
Supervisor Cash & Remittance Loyola University MarylandSupervisor Cash & RemittanceBaltimore, MD$53,040–$66,300 / yearLoyola University Maryland, located in the vibrant city of Baltimore, is a prestigious, selective, comprehensive university with a strong residential liberal-arts-based undergraduate program and professional graduate programs at the master's and doctoral levels. Deeply committed to the Ignatian principles upon which it was founded, Loyola focuses on the care and education of the whole person - mind, body, and spirit - and its mission centers on preparing its students to learn, lead, and serve in a diverse and changing world.
Mail Engineer Eliassen GroupMail EngineerWashington, District of Columbia$35–$40 / hourResponsibilities:Work with Service Desk, Incident Management, Desktop Engineering, Executive Help Engineering, Application Hosting, and Infrastructure Engineering teams to deliver customer service, troubleshooting, resolution, restoration, provisioning, and availability of Mail and MDM services. Plan and coordinate change and release of Mail and MDM services, patches, and upgrades including design, architecture, configuration, staffing, scheduling, impact and risk analysis, approvals, communications, testing, implementation, monitoring, and operations.
Office Supervisor WhizzOffice SupervisorWashington, DCThis position serves as the operational point of contact between the local office and Headquarters, ensuring that store operations run efficiently, inventory remains accurate, customer concerns are resolved professionally, and internal processes are consistently followed. The ideal candidate is a natural leader who enjoys solving problems, keeping operations organized, and supporting both customers and the local team.
Quality & Training Manager NTT DATA Services, LLCQuality & Training ManagerWashington, DC$75,168–$145,000 / yearNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. Job Summary: The Quality & Training Manager supports a government‑contracted call center by overseeing quality assurance activities and managing all training programs for staff.
Scheduler Transdev North America IncSchedulerNew Carrollton, MD$22–$38.91 / hourTransdev is proud to offer: competitive pay with union-negotiated wages, union membership through ATU (Amalgamated Transit Union), comprehensive benefits package, paid time off and opportunities for career growth and advancement. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions.
Reservationist/CSR (Part-Time) Transdev North America IncReservationist/CSR (Part-Time)New Carrollton, MD$20–$33.52 / hourTransdev \u2013 the mobility company \u2013 empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Transdev \u2013 the mobility company \u2013 empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good.
Knowledge Portfolio Manager (Program Manager-II), Grade N25 Montgomery County, MarylandKnowledge Portfolio Manager (Program Manager-II), Grade N25Rockville, MD$85,937–$137,907 / yearMC311 Contact Center is seeking a program manager-II, Grade N25, who will work with departments in the role of a liaison between their office and MC311 in the following areas: business improvement; escalations and problem resolution; writing and editing knowledge base articles (KBAs, which are information about programs and services), and perform quality assurance of service requests. This Position is ONLY Open to Montgomery County Government Employees: Current Montgomery County Government employees; Montgomery County employees who were affected by a reduction-in-force and currently have RIF priority rights; Active Montgomery County local fire and rescue department volunteers with at least 50 points under the length of service award program (LOSAP); or.
NewInbound Operations Supervisor Abacus CorporationInbound Operations SupervisorBaltimore, MDStrong communication skills with the ability to work closely with Customer Service Representatives (CSR), warehouse personnel, drivers, customers, and management. Experience supervising warehouse personnel, managing daily workflow, and maintaining a safe and productive work environment.
Dispensary Supervisor I Vireo Health LLCDispensary Supervisor IBaltimore, MD$22–$24 / hourWhat impact you'll make: Guide the crew through day-to-day operations with confidence by supporting all Patient Care Coordinators and Customer Service representatives, as assigned by store leadership based on staffing and business needs. Candidates must have the ability to stand for extended periods, climb a ladder and to move and handle boxes of products/merchandise (weighing up to 50 pounds) and fixtures throughout the store, which entails lifting, and perform all functions as set forth above.
Secretary (Office Automation) U.S. Department of DefenseSecretary (Office Automation)Washington, DC$45,409–$59,031 / yearWithin the best qualified category, candidates are referred in the following order: adjudicated veterans preference candidates with 10-point preference, adjudicated veterans preference candidates with other than 10-point preference, military spouse preference candidates, and candidates with no preference. Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses.
Secretary U.S. Department of DefenseSecretaryWashington, DC$45,963–$59,752 / yearWithin the best qualified category, candidates are referred in the following order: adjudicated veterans preference candidates with 10-point preference, adjudicated veterans preference candidates with other than 10-point preference, military spouse preference candidates, and candidates with no preference. Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses.
Contract Recruiter Systems Integration, Inc.Contract RecruiterGlen Burnie, MDContractorSuccess MetricsMonthly delivery of clearance-ready (Green) candidates • Clearance adjudication success rate • Cost per clearance-ready candidate • Time-to-pipeline readiness • Candidate retention during standby period. This role is responsible for building and maintaining a pre-qualified, 1000+ clearance-ready pipeline of bilingual (English/Spanish) Customer Service Representatives (CSRs) in advance of FEMA contract awards.
Dispensary Supervisor I Vireo HealthDispensary Supervisor IDundalk, MD$22–$24 / hourWhat impact you'll make: Guide the crew through day-to-day operations with confidence by supporting all Patient Care Coordinators and Customer Service representatives, as assigned by store leadership based on staffing and business needs. Candidates must have the ability to stand for extended periods, climb a ladder and to move and handle boxes of products/merchandise (weighing up to 50 pounds) and fixtures throughout the store, which entails lifting, and perform all functions as set forth above.
Licensed Veterinary Technician - LVT - Uptown Animal Hospital & Urgent Care Lakefield Veterinary GroupLicensed Veterinary Technician - LVT - Uptown Animal Hospital & Urgent CareWashingtonOur team is a compassionate group of veterinary professionals that include Urgent Care and General Practice veterinarians, Licensed Veterinary Technicians, Veterinary Assistants, Kennel assistants and Customer Service representatives who work as a cohesive team, providing quality, compassionate care to the surrounding communities because they love what they do and have fun doing it. We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.
Licensed Veterinary Technician - LVT Uptown Animal Hospital & Urgent CareLicensed Veterinary Technician - LVTWashingtonOur team is a compassionate group of veterinary professionals that include Urgent Care and General Practice veterinarians, Licensed Veterinary Technicians, Veterinary Assistants, Kennel assistants and Customer Service representatives who work as a cohesive team, providing quality, compassionate care to the surrounding communities because they love what they do and have fun doing it. We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.
Sales (Hiring Immediately) Ameritech ConstructionSales (Hiring Immediately)Bowie, MD$1,000–$1,600 / weekAmeritech Construction is a trusted and established Home Improvement Company dedicated to helping homeowners enhance their homes while saving energy and reducing costs. We’re seeking motivated, professional, and goal-oriented individuals who are ready to make a meaningful impact in their community while building valuable lifelong skills.
NewSales (Hiring Now) Ameritech ConstructionSales (Hiring Now)Landover, MD$1,000–$1,500 / weekAmeritech Construction is a trusted and established Home Improvement Company dedicated to helping homeowners enhance their homes while saving energy and reducing costs. We’re seeking motivated, professional, and goal-oriented individuals who are ready to make a meaningful impact in their community while building valuable lifelong skills.
Lead Generation Hiring ASAP Ameritech ConstructionLead Generation Hiring ASAPLandover, MD$1,000–$1,500 / weekAmeritech Construction is a trusted and established Home Improvement Company dedicated to helping homeowners enhance their homes while saving energy and reducing costs. We’re seeking motivated, professional, and goal-oriented individuals who are ready to make a meaningful impact in their community while building valuable lifelong skills.
NewRemote- Entry Level Manager AO Globe LifeRemote- Entry Level ManagerArlington, VARemoteTeam Leadership : Guide and inspire your customer service representatives to deliver outstanding support. As a Remote Sales Manager, you'll lead a team of dedicated professionals while enjoying the flexibility of working from home.