frequent standing, sitting, walking, lifting, carrying, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, grasping, and eye-hand-foot coordination; occasionally may require repeating motions that include the wrists, hands, and/or fingers; occasionally may require moving self in different directions to accomplish tasks in various environments; ascending or descending ladders, stairs, scaffolding, ramps, poles and the like; ability to safely operate a motor vehicle in a work capacity and move from one worksite to another; handling office equipment; visual acuity to assess the accuracy, neatness and thoroughness of work assigned; speaking and hearing the spoken word in normal face-to-face, telephonic, and/or electronic business communications; ability to view and use a computer terminal and/or smartphone. The Operations Team Leader will provides leadership and direct supervision to a team of Operations Specialists who support claims and risk management team scheduling, resource allocation, client communications, document production, database administration, vendor management, and sales activities.