Provide fast, accurate and courteous customer service on pricing, parts identification, order details, service availability, freight information, parts availability and general information through the call center for customers and market channels to create and maintain a competitive advantage through superior service. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.