Job Duties include but are not limited toResponsible for the prompt and efficient itemization, upload, and submission of invoice information into customer web portals, as required to effect paymentContact customer by phone/email to finalize collection of outstanding debtsContact delinquent customers via telephone and email and maintaining consistent follow up with these accounts in accordance with established performance matrixMaintains a complete and accurate record of all collection efforts including any corrective arrangements and places notes on the customer's account in current ERP systemRespond to daily account queries and inbound calls and settle customer disputesFollow-up in web portals for status of previously submitted items that remain unpaidEmail invoice and work ticket PDF files to customers, where required. Headquartered in South Plainfield, New Jersey, Confires delivers inspection, testing, monitoring, installation, and repair services across a wide range of systems such as fire alarms and monitoring, fire sprinklers, kitchen fire suppression, special hazard systems, fire extinguishers, exit and emergency lighting, and integrated security solutions that include access control systems and CCTV.