Schedules appointments to conduct audits, coordinates work with other agency that perform audits to avoid duplication (Texas Department of Protective Family Services), provides technical support to local health department staff performing audit results, collects data on special forms, prepares parent letters indicating necessary immunizations based on audit results, maintains communication with customers by making telephone calls or generating correspondence, conducts follow-up audits as needed, collects report data, prepares and submits audit result reports to local government agency (Texas Department of Family and Protective Services) and central office. This position routinely deals with a wide variety of internal and external customers, including but not limited to, social service agencies, public health districts, local health departments, nurses, schools, community service groups and day care centers; educates Independent School Districts on completing annual audit reports and utilizing reminder/recall on ImmTrac2, the Texas Immunization Registry; provides technical assistance and support for the Independent School District nurses, day care and head start directors on ImmTrac2.