Provide de-escalation support aligned with training, policy, and protocol, as needed; Support the recruitment and hiring of and onboarding and training for new case management staff; Work closely with the SRP Court Reform Training Specialist, Training Institute, and site Training Liaison to ensure SRP staff are consistently trained as required; Ensure regular and equitable access to program-related external professional development and training opportunities for direct reports; Participate in individual, group supervision, and regular staff trainings to develop program expertise and related skill sets, including management training; Generally does not carry an SRP caseload, but may need to temporarily take on cases as needed; Please note that this role is not eligible for clinical hours, and; Additional relevant tasks, as necessary. Bachelor’s degree required; Minimum 4 years direct practice experience (e.g., therapeutic or case management) required; Experience in pretrial, court-based, or criminal legal system strongly preferred; Therapeutic intervention training and experience preferred, including but not limited to crisis intervention or de-escalation management; Supervisory experience preferred, but not required; Applicants with demonstrated clinical acumen and experience preferred; Masters degree and license in a mental health field valued but not required; and.