p>Knowledge of: Advanced principles, practices, operations, and activities of a human resources and employee relations programs, including labor relations, complaint investigation, classification and compensation, employee performance management, and leave administration; supervision and employee development principles and practices; methods of statistical measurement, research and analysis techniques; municipal government organization, functions, and management; labor relations and negotiation processes; public sector employment law; principles and practices of job classification, job analysis, and compensation; principles of performance management and progressive discipline; record keeping, business letter writing and report preparation; principles and practices of customer service; office procedures, methods, and equipment including computers and applicable software applications; pertinent Federal, State, and local laws, codes, and regulations. Experience and Education: Five (5) years of increasingly responsible professional human resources administration experience (preferably in employee relations) including two (2) years of lead and/or supervisory experience, supplemented by a Bachelor's degree from an accredited college or university with major course work in human resources, public administration, business administration, or a related field.