Serving as a first line of support for routine Employee Experience and Engagement and Business Partner requests, including monitoring Workday Help, supporting manager office hours, answering day-to-day questions, providing guidance on policies and people processes, triaging matters to the appropriate team member, tracking requests, and ensuring timely follow-through. Coordinating recurring employee lifecycle and people-process work, including voluntary offboarding, exit interviews, leave of absence documentation and follow-through, Workday transactions and tasks, Workday testing, and tracker maintenance, in partnership with the appropriate T&D teams.