Greets departmental visitors to provide information about departmental services; Refers students and visitors to departmental and District support services; schedules services as appropriate; Schedules appointments for students and departmental visitors to meet with departmental personnel, or to use departmental spaces; Enters data into appropriate database to support departmental functions; Reviews departmental documentation to ensure completeness; Files departmental documents, records, reports, and related materials; Conducts basic maintenance for departmental peripheral equipment by scheduling maintenance, scheduling repairs, replacing toner cartridges, and performing other related services; Organizes a variety of events such as, but not limited to, staff meetings, special events, and trainings. Ability To: Ensure effective customer service during all interactions that exhibit sensitivity and an understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, District staff, and departmental visitors; Effectively guide student to District support services; Ensures the accuracy of data that is entered; Ensure the proper maintenance of peripheral equipment; File documents accurately; Communicate effectively, orally and in writing; Develop and maintain effective working relationships with District staff, students, and departmental visitors.