Perform various functions involving order management such as handling inbound/outbound calls to and from customers, business partners, and sales organizations regarding order entry, order confirmations, order acknowledgments, order change notifications, and website inquiries, among other incidental tasks and duties. The Customer Service Team Lead is responsible for cultivating customer relationships for current/potential customers in Datacenter by utilizing excellent and developing knowledge of Cable Exchange products, capabilities, as well as CRM processes, and procedures.