NewCustomer Service Representative ( Temp-hire) ProAmpac Intermediate IncCustomer Service Representative ( Temp-hire)Auburn, WAProAmpac was founded on the idea that a focus on material science will drive innovative and sustainable solutions for our customers, supported by our five core values - Integrity, Intensity, Innovation, Involvement, and Impact - that foster a culture of speed, simplicity, and self-confidence. Work collaboratively with internal teams (Sales, Graphics, Shipping & Receiving, Production, etc.) to monitor all open and finished orders, schedule changes, new designs, and graphics changes, and customer requirements.
NewCustomer Service Representative ( Temp-hire) ProAmpacCustomer Service Representative ( Temp-hire)Auburn, WashingtonProAmpac was founded on the idea that a focus on material science will drive innovative and sustainable solutions for our customers, supported by our five core values – Integrity, Intensity, Innovation, Involvement, and Impact – that foster a culture of speed, simplicity, and self-confidence. Work collaboratively with internal teams (Sales, Graphics, Shipping & Receiving, Production, etc.) to monitor all open and finished orders, schedule changes, new designs, and graphics changes, and customer requirements.
Customer Service Representative Adecco US, Inc.Customer Service RepresentativeFife, WA$17–$18 / hourCandidates must meet the following requirements to be considered: + High School Diploma/GED + 1+ years of related experience, preferably within a call center environment + Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint + Strong customer service skills and the ability to satisfactorily resolve issues + Solid ability to multitask with exceptional organizational skills + Ability to thrive under pressure while delivering solutions that exceed customer expectations **IMPORTANT:** This job is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. + Pay: $ 18.00/hr + Shift/Hours: Tuesday - Saturday (6:30am - 3:00pm) + Weekly Paycheck Job Description **:** As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service.
NewCustomer Service Representative Gene JohnsonCustomer Service RepresentativeWoodinville, Washington$20–$24 / hourFull timeThe Customer Service Representative will be responsible for providing exceptional customer service by addressing inquiries, booking service calls, making outbound calls, and ensuring our field staff has jobs scheduled. Overview: Gene Johnson Plumbing, Heating, Cooling & Electrical is leading residential home services company serving the greater Seattle, Washington area.
Customer Service Representative - Bainbridge First FedCustomer Service Representative - BainbridgeBainbridge Island, WashingtonCSR III – Typically requires two and a half (2.5) or more years of teller experience in a financial institution environment, to include commercial bank, savings bank, credit union, or prior experience in a centralized vault type of environment which requires the use of math skills to pay and receive cash to customers. CSR II – Typically requires one (1) to two and a half (2.5) years of teller or strong cash handling experience in a busy retail environment which requires the use of math skills to pay and receive cash to customers.
Customer Service Representative - Bainbridge First Federal Savings and Loan Association of Port AngelesCustomer Service Representative - BainbridgeBainbridge Island, WA$21.60–$36.72 / hourCSR III - Typically requires two and a half (2.5) or more years of teller experience in a financial institution environment, to include commercial bank, savings bank, credit union, or prior experience in a centralized vault type of environment which requires the use of math skills to pay and receive cash to customers. By popular vote, First Fed received awards for Best Bank in The Best of the Northwest, Best Banker in Readers' Choice by Cascadia Daily News, and Peninsula Daily News named us Best Bank on the Olympic Peninsula.
Customer Service Representative(6am-3pm) U-Haul International IncCustomer Service Representative(6am-3pm)Kenmore, WA$20–$22 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Customer Service Representative Medical Store Norco Inc.Customer Service Representative Medical StoreRenton, WA$22–$24 / hourNorco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP). We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.
Customer Service Retail Representative Ashley Furniture Industries IncCustomer Service Retail RepresentativeTukwila, WA$18–$22 / hourSales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions. Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Office Suite, and other business tools to perform job duties efficiently and accurately.
Customer Service Representative/Dispatcher/Schedule Coordinator Mr. HandymanCustomer Service Representative/Dispatcher/Schedule CoordinatorBothell, Washington$16–$18 / hourNeither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only.
CWR-Customer Service Rep I TalentBridgeCWR-Customer Service Rep IKent, WA$18 / hourThis role serves as a key point of contact for customers, business partners, and driver teams, ensuring timely issue resolution and a smooth delivery experience. We are seeking a Customer Service Representative to support delivery and logistics operations.
Seasonal Customer Service Representative - Bellevue Square Nordstrom IncSeasonal Customer Service Representative - Bellevue SquareBellevue, WA$22.55–$23.45 / hourFor Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
Seasonal Customer Service Representative - Alderwood Mall Nordstrom IncSeasonal Customer Service Representative - Alderwood MallLynnwood, WA$22.55–$23.45 / hourFor Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
Customer Service Representative I Puget Sound Energy IncCustomer Service Representative IBothell, WA$26.67–$35.15 / hourMinimum education and training including a high school diploma or GED; successful completion of six to ten (6-10) credits of business school or college studies in accounting, communications skills, drafting or social sciences transferable to a 4-year institution or its equivalent in experience and/or education as determined by Human Resources. Business courses: drafting/engineering, social sciences, psychology, communication, computer sciences, business math, business administration, business law, statistics, business communications, project management, sociology and economics.
Customer Service Representative (Loan Consultant I) Lendmark Financial Services LLCCustomer Service Representative (Loan Consultant I)Marysville, WA$20–$22 / hourPrepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers.
NewCustomer Service Representative The Glass GuruCustomer Service RepresentativeRedmond, Washington$16–$18 / hourRoles & Responsibilities: As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to: Answer inbound phone calls promptly during business hours. *Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.
Customer Service Representative (WFH) Globe Life AIL - Lisa RusselCustomer Service Representative (WFH)Renton, WARemoteAs part of our remote team, you’ll engage with clients through virtual communication, provide professional support, and help deliver exceptional customer experiences—all while building valuable communication, leadership, and professional skills. AO has successfully transitioned to a fully virtual environment, creating opportunities for individuals to build meaningful, rewarding careers without sacrificing flexibility or work-life balance.
Challenger Customer Service Representative Challenger SportsChallenger Customer Service RepresentativeSeattle, Washington$14–$15 / hourOur soccer experts and child development professionals have designed an innovative curriculum for you to follow which introduces young soccer stars to the basic skills needed in soccer as well as developing their motor, social, and psychological skills. If you require any more information about what it takes to be a coach please visit our website for more details about the program www.challengersports.com or email Richard Unsworth at runsworth@challengersports.com.
NewSeasonal Customer Service - Pier Agent - $23.00 Per hour - (Part-Time) Metro Shore Services, LLCSeasonal Customer Service - Pier Agent - $23.00 Per hour - (Part-Time)Seattle, WA$22.65–$23 / hourPier Agents working the earliest shifts assist guests disembarking the vessel, with locating luggage, completing lost luggage forms (when necessary) and general directional assistance navigating their way through U.S. Customs and Border Protection (CBP) areas towards the terminal exit through to ground transportation. Pier Agents guide & monitor the flow of guests throughout the terminal exits/entries, including - secure areas, transportation, walkways, Check-in areas, gangways, elevators /escalators.
NewAutobody CSR CSN Collision CentresAutobody CSRBremerton, WACreating and maintaining repair orders, scheduling appointments, and ensuring timely communication with customers regarding the status of their repairs. Our ideal candidate thrives in a fast-paced environment and can effectively communicate with clients, manage their expectations, and coordinate scheduling for repair services.
Customer Service Representative - Emerald City Emergency Clinic Lakefield Veterinary GroupCustomer Service Representative - Emerald City Emergency ClinicSeattle, WashingtonEmergency or veterinary experience is a plus, but we’re happy to train the right candidate who brings a positive attitude, strong communication skills, and a passion for helping pets and the people who love them. Emerald City Emergency Clinic is seeking an enthusiastic and empathetic Client Service Representative (CSR) to join our supportive and dedicated emergency team.
Customer Service Representative Berkshire Production SupplyCustomer Service RepresentativeTukwila, WAWe will provide the training you need to effectively & efficiently use our systems & speak about our products, so what we’re looking for is someone who is patient, detail-oriented, confident troubleshooting issues using the appropriate methods & tools, and is committed to providing a superior experience for our customers. With more than 30 locations throughout the country and more than 400,000 square feet of warehouse space, PTSolutions is continuously expanding our product offerings, while guaranteeing responsive personal service and same-day shipping.
Front Desk / Customer Service Representative ShorelineFront Desk / Customer Service RepresentativeShoreline, Washington$16–$18 / hourJob Title : Front Desk Customer Service Representative Reports to : General Manager/Sales & Service Manager FLSA Status : Non-Exempt Summary: Promotes quality customer service and processes sales and registration transactions. We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights.
Showroom Customer Service Representative FergusonShowroom Customer Service RepresentativeSeattle, WA$49,000–$52,000 / yearFerguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you!
Supervisor - Customer Service / Distribution(hourly) EssilorLuxottica SASupervisor - Customer Service / Distribution(hourly)Kent, WA$32.42–$47.95 / hourIf you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. Walman is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions.
Customer Service Representative - State Farm Agent Team Member David Strasser - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBothell, WAAs a Customer Service Representative - State Farm Agent Team Member with David Strasser - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Today, our team includes eight talented members, and we’ve built a culture that is both fun-loving and high-producing — the kind of environment where people enjoy coming to work and take pride in achieving big goals together.
Customer Service Representative - State Farm Agent Team Member Becky Schuler - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberLynnwood, WAAs a Customer Service Representative - State Farm Agent Team Member with Becky Schuler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. For our team, we offer a Simple IRA, life insurance and a stipend for health insurance, plus some great everyday perks — a stocked kitchen with snacks, filtered hot/cold water, and a comfortable space to sit and enjoy breaks together.
Customer Service Representative - State Farm Agent Team Member Josh Culotti - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMountlake Terrace, WAAs a Customer Service Representative - State Farm Agent Team Member with Josh Culotti - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Bruce Strothers - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberShoreline, WAAs a Customer Service Representative - State Farm Agent Team Member with Bruce Strothers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Before becoming an agent, I practiced law and am also a fantasy and science fiction writer, bringing a unique blend of analytical thinking, creativity, and communication into agency ownership.
Customer Service Representative - State Farm Agent Team Member Brian Pepelnjak - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMarysville, WAAs a Customer Service Representative - State Farm Agent Team Member with Brian Pepelnjak - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Ej Silvers - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberRenton, WAAs a Customer Service Representative - State Farm Agent Team Member with Ej Silvers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. What truly sets my agency apart is the unique dynamic of working alongside my brother’s office in the same building and staying closely connected with my father’s agency.
Customer Service Representative - State Farm Agent Team Member Josh CulottiCustomer Service Representative - State Farm Agent Team MemberMountlake Terrace, WashingtonROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Josh Culotti - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
NewCustomer Service Representative FergusonCustomer Service RepresentativeSeattle, WA$15–$23.80 / hourFerguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. The Customer Service Representative is responsible for assisting customers with pre/post-sale questions and problem resolutions.
Customer Service Representative - State Farm Agent Team Member Chuck McFarlandCustomer Service Representative - State Farm Agent Team MemberSeattle, Washington$60,000–$90,000 / yearCompensation: $60,000.00 - $90,000.00 per year My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Responsive recruiter About our AgencyFor 17 years, our agency has built a culture of excellence, teamwork, and genuine customer care.
Customer Service Representative SBM Management ServicesCustomer Service RepresentativeKirkland, WashingtonFor information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers Careers – SBM . No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Customer Service Representative Pacific West Site ServicesCustomer Service RepresentativeKirkland, WashingtonFor information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers Careers – SBM . No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Customer Service Representative Circle K Stores IncCustomer Service RepresentativeSeattle, WAYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you haveRetail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 2709648 511 South Dearborn St Seattle Washington 98134Shift AvailabilityFlexible Days Evenings Overnights Weekends Time TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative.
NewCustomer Service Representative Aston CarterCustomer Service RepresentativeTacoma, WA$22–$24 / hourSpecialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. You will accurately quote products to customers over the phone and in person at the branch office, make outgoing calls to communicate promotions, and improve relationships with the customer base.
NewCustomer Service Rep Fleet Service Auto & Truck RepairCustomer Service RepEverett, WA$40,000–$60,000 / yearAs a Customer Service Rep, your day will start with a friendly greeting as you interact with customers over the phone and in person, helping them with all their auto repair needs. Whether you're assisting a customer with a question, managing service requests, or organizing parts orders, you'll play an integral role in keeping our customers satisfied and our business running smoothly.
Customer Service Representative Crash ChampionsCustomer Service RepresentativeSeattle, WashingtonFull timeChampions Do More: As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
Customer Service Representative I Darwin's Natural Pet ProductsCustomer Service Representative ITukwila, WADarwin’s Natural Pet Products is seeking a Customer Service Representative to deliver above and beyond customer service to all Darwin’s Customers, Vendors, and Teammates. Must be adept at navigating multiple databases, proficient and knowledgeable of products, menu consultation, order process, website, and business logistics.
Customer Service Representative Chevron StationsCustomer Service RepresentativeMaple Valley, WashingtonEffectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Customer Service Representative - State Farm Agent Team Member Grace Bocalan - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberEverett, WAAs a Customer Service Representative - State Farm Agent Team Member with Grace Bocalan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Malinda Zampera - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBellevue, WAABOUT OUR AGENCY: With 20 years of experience as a State Farm agent and a previous career at Microsoft, I bring a unique perspective that blends business expertise with a genuine passion for helping people. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Director, Paid Social Mediabrands Worldwide IncDirector, Paid SocialNY$150,000–$160,000 / yearIPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world's most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty.
Bilingual (Spanish) Client Advocate, Resources for Inclusive Support and Empowerment (RISE) CAMBABilingual (Spanish) Client Advocate, Resources for Inclusive Support and Empowerment (RISE)Brooklyn, NYRISE will also address the social determinant of health (SDOH) social isolation by creating safe, positive spaces for MSMoC to develop meaningful social connections and benefit from the support of peers in overcoming emotional, social, and health issues. Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive.
Product Marketing Specialist Sprinklr IncProduct Marketing SpecialistNY$121,000–$201,000 / yearThis is a high-impact individual contributor role that requires a strong AI background, familiarity with innovation across leading AI model companies and the implications for the app layer, sharp strategic thinking, and the ability to collaborate effectively with the Principal Product Marketing Managers leading the Service, Marketing, and VoC product lines. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
Junior Physician Recruiter Eye To Eye CareersJunior Physician RecruiterMontebello, New YorkRemote$40,000–$70,000 / yearYou will report to the Vice President of Recruiting and have a support team that will assist to identify hot leads, schedule calls with candidates for you, and draft marketing/social media posts to support your open searches. Our friendly dedicated junior recruiters are not only doctor recruiters, but also consultants, account managers, professional hiring super-heroes, & passionate results-based support teams.
P/T Client Advocate I, Resources for Inclusive Support and Empowerment (RISE) CAMBAP/T Client Advocate I, Resources for Inclusive Support and Empowerment (RISE)Brooklyn, NYRISE will also address the social determinant of health (SDOH) social isolation by creating safe, positive spaces for MSMoC to develop meaningful social connections and benefit from the support of peers in overcoming emotional, social, and health issues. Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive.
RN Community Based Care Management Hackensack Meridian HealthRN Community Based Care ManagementEdison, New JerseyFull timeResponsibilities: A day in the life of a RN Community Based Care Management at Hackensack Meridian Health includes: Effective provides/facilitates the following education & advocacy support: Education: Complete needs assessment, formulate and carry out a comprehensive teaching program -Promotes patient engagement, self-management, and shared decision making -Establishes relationship with patients and caregiver, if any -Translate care choices and treatment plans. Identify high-risk patients, assess clinical and psychosocial needs, make referrals to ancillary providers (disease management, pharmacy, social work, palliative care, community-organizations, non-clinical services), develop care plan in coordination with PCP, engage and activate patients.