Staffing Solutions USABUSINESS ANALYST Staffing Solutions USABUSINESS ANALYSTNew York City, NY$80,000–$90,000 / yearFull timeUtilize Project and Portfolio Management (PPM) software for plans and project asset management, including charters, RACIs, diagrams, surveys, change requests, and provide formal and ad-hoc reports of project status as needed to the administration as well as project teams. Transition projects from PMO management to operational status through transparent processes, including capturing lessons learned results for effective future project management maturation.
Vaco LLCNewBusiness Analyst Vaco LLCBusiness AnalystNew York City, NY$90,000–$105,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
ECLARONewJr. Business Analyst ECLAROJr. Business AnalystBrooklyn, NY$51–$60 / hourAbility to intrepid, modify and write scripts and SQL queries Apps/.NET Developer Azure Cloud Data Engineer Azure Databricks Azure Data Factory Azure logic App Power BI Report Server Python. Position Overview:Analyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology with distinct deliverables to a solution.
System OneNewBusiness Analyst System OneBusiness AnalystSummit, NJThis position will focus on gathering, analyzing, and translating business and data requirements to support system enhancements, integrations, and operational processes specific to life insurance products and workflows. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
AxelonNewFinance Business Analyst AxelonFinance Business AnalystJersey City, NJAbility to understand complex financial products and system architectures, including accounting business processes, financial, and management reporting (IAS and US GAAP), month-end closing process, regulatory reporting, entity consolidations and multi-currency accounting. Experience working with accounting and reporting of complex financial products (Ex: Derivatives, Forex, Equities, Fixed Income, Treasury, Loan Syndication, Supply Chain, Trade Finance, etc.) with deep understanding of product lifecycles and associated accounting events.
ECLARONewSr. Business Analyst ECLAROSr. Business AnalystNew York, NY$72–$84 / hourFor utility or power systems environments, support analysis related to operational workflows, outage management, grid operations, asset management, system integrations, or related business processes. Preferred Qualifications:Experience working in electric utility, transmission, distribution, outage management, energy management, asset management, or related power systems environments.
BarclaysNewSenior Business Analyst – AVP BarclaysSenior Business Analyst – AVPWhippany, NJTo be successful as a Senior Business Analyst – AVP, you should possess the following: User Story Creation & Requirements Clarity: Proven ability to create clear, concise, value‑focused user stories and acceptance criteria, ensuring customer needs are accurately represented across multiple delivery teams. In this role, you will help the organization achieve its strategic objectives by identifying business needs and shaping solutions that address core challenges while unlocking new opportunities aligned to Barclays’ US Corporate expansion goals.
US Tech SolutionsNewBusiness Analyst #26-12877 US Tech SolutionsBusiness Analyst #26-12877White Plains, NY$70–$70 / hourContractorFull timeUS Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. Success Metrics Definition - Defining AI performance KPIs such as accuracy, precision, business ROI, cost savings, or customer satisfaction improvements.
InfoPeople CorporationERP Project Manager with HCM/SAP Ariba InfoPeople CorporationERP Project Manager with HCM/SAP AribaWhite Plains, NY$60–$65 / hourStrong and tested project management skills including: stakeholder management, conflict resolution, risk mitigation, organization skills, communication skills, daily standups, creation and presentation of data (updates, status, etc), vendor management. • Assist in fulfilling requirements for the IT PMO and IT Governance process • Work collaboratively with project teams, various IT teams, and related business unit staff.
Company ConfidentialSenior Business Analyst Company ConfidentialSenior Business AnalystJersey City, NJ$130,000–$150,000 / yearFull timeExperience working on large-scale projects or system implementationsStrong documentation and requirements gathering skillsAbility to work across both business and technical teamsUnderstanding of application development and system design conceptsExperience in a regulated or specialized industry environment preferredStrong communication, organization, and problem-solving skillsComfortable working in a hybrid, collaborative environment. Gather, document, and manage business and system requirementsPartner with stakeholders to support application enhancements and new initiativesWork closely with development and QA teams through the full project lifecycleSupport implementation of new systems and improvements to existing platformsCreate documentation such as requirements, process flows, and functional specsAnalyze systems and ask informed questions around design and functionality.
BCI BrandsERP and Applications Business Analyst BCI BrandsERP and Applications Business AnalystNew York, NYUser Support & Training: Serve as the first point of contact for all Exenta-related inquiries, providing desk-side and remote support for end-users across departments (including Production, Finance, Sales, Operations, Logistics, and Inventory Control). We are seeking an experienced ERP and Applications Business Analyst to serve as the primary technical and functional resource for our Exenta (by Aptean) ERP platform and its integration with our broader tech stack.
Cardinal Integrated Technologies IncOracle ERP Business Analyst Cardinal Integrated Technologies IncOracle ERP Business Analystmonmouth junction, NJMaintain off-hours availability to address critical business andor project situations Key AccountabilitiesWarehouse SetupInventory ControlCycle CountsInbound ASNPO ReceivingReturnsInbound AppointmentsInbound Quality ControlYard GapsReplenishmentPrintersLabelingPaperworkLabor ManagementReporting CoordinatorCollationsDe-CollationsRevisionsOffsite CollatorsSupply Chain IntelligenceQUALIFICATIONSCollege degree field preferredFive 5 plus years of business analysis experience in distribution preferredKnowledge and experience in Oracle preferredDemonstrated strong written and verbal communication skills and analytical skillsAbility to organize and prioritize workManage multiple projects simultaneouslyDesire and ability to learn and apply new concepts and techniquesCapability to lead employees and articulate the business value of the ERP solution to all levels of the organization. Assist in developing and implementing solid user centric toolsSupport configuration and reporting decisions that enable tracking by process performance indicatorsParticipate in design reviews providing input into solid architectural design and ensuring that the design meets all defined business processesIdentify and document gaps and risksissues in the ERP design and implementation Assist with identifying and implementing supporting solutions to address the gaps.
Kforce Inc.ERP Strategy Lead Analyst Kforce Inc.ERP Strategy Lead AnalystNew York, NY$130,000–$165,000Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. Key Responsibilities: Strategic Planning and Analysis: Partner with executive stakeholders to define future-state business requirements across Finance, HR, and Supply Chain.
Cognizant Technology Solutions CorpEntry-level Oracle ERP Cloud Analyst Cognizant Technology Solutions CorpEntry-level Oracle ERP Cloud AnalystNYWe enable you to accelerate your journey to cloud and digital platforms by defining roadmaps, migration paths to new environments process automation, and delivering multichannel experiences in business processes across your enterprise. Cognizants Enterprise Platform Services (EPS) helps companies navigate this digital shift, which often requires creating entirely new business models focused on shrinking time to market.
ClifyX, INCOracle ERP Solution Architect ClifyX, INCOracle ERP Solution ArchitectJersey City, NJDefine and manage integrations with internal and external bank systems such as expense applications tax engines and eInvoicing tools. Track project milestones deliverables and dependencies across functional and technical teams.
OEC GroupCargoWise ERP Manager OEC GroupCargoWise ERP ManagerNew Hyde Park, NYFull timeAs the IT ERP Manager (Logistics & Finance IT), your role will involve overseeing the implementation, maintenance, and optimization of the enterprise resource planning (ERP) and the portfolio of logistics and finance applications. We remain competitive by offering a wide range of logistics services, including: ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance and more.
Hunter DouglasSenior IT ERP Analyst, OTC Hunter DouglasSenior IT ERP Analyst, OTCPearl River, NY$119,000–$150,000 / yearIn this role, you will focus on designing, implementing, and supporting OTC solutions—spanning order management, fulfillment, billing—and ensuring seamless integration with external systems via IDocs, middleware, and other interfaces. Drive integration between SAP and external ordering, e-commerce, CRM or third-party systems using IDoc, EDI or middleware platforms; monitor and resolve interface issues, ensure data integrity and consistency.
Veterans Sourcing GroupProject Manager - HCM and ERP implementi on Veterans Sourcing GroupProject Manager - HCM and ERP implementi onWhite Plains, NYStrong and tested project management skills including: stakeholder management, conflict resolution, risk mitigation, organization skills, communication skills, daily standups, creation and presentation of data (updates, status, etc), vendor management. " Minimum 5 years of increasing responsible experience, including successfully coordinating various IT projects in a matrixed environment.
InterSources Inc.ERP/Specialist InterSources Inc.ERP/SpecialistSecaucus, NJWe align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc.
Pyramid, IncOracle ERP Consultant Pyramid, IncOracle ERP ConsultantJersey City, NJ$60–$75 / hourContractorHands on experience designing and developing integrations and technical solutions using VBCS, OIC, REST/SOAP API, FBDI/ADFD) Design and develop custom report, BIP Reports, OTBI dashboard Proven ability to troubleshoot and resolve complex functions and system issues across Oracle ERP Cloud environment. Deep knowledge in Oracle Accounts Payable (AP), FA, Business Process Workflows (BPM), Subledger Accounting ( SLA), Financial Reporting solutions (BIP/OTB/Analytics) and Application Integration.
InfoPeopleOracle Cloud ERP Techno-Functional Analyst InfoPeopleOracle Cloud ERP Techno-Functional AnalystLong Island City, NYThe resource will work directly with Finance stakeholders to gather requirements, configure solutions, and ensure the system meets business needs. Responsibilities Configure Oracle Fusion Cloud across Financials, Procurement, and Projects modules.
Interon IT SolutionsNewOracle ERP Developer Interon IT SolutionsOracle ERP DeveloperWarren, NJKey Responsibilities Develop, maintain, and optimize integrations using Oracle Integration Cloud (OIC), including REST/SOAP services, file-based integrations, orchestration flows, and connectivity with external systems. Hands on experience with Oracle Integration Cloud (OIC), including Integration, Process, and third-party connections with REST and SOAP web services, API integrations, and authentication methods (OAuth, Basic Auth).
613 OriginalsProject Manager - ERP Systems 613 OriginalsProject Manager - ERP SystemsMahwah, NJ$90,000–$130,000 / year613 Originals, an established leader in screen-printing industry, is seeking an experienced IT Project Manager to lead cross-functional technology initiatives with a strong focus on Agile delivery, ERP systems, and operational efficiency. This role requires a candidate who is fluent in software engineering concepts, highly proficient in Atlassian JIRA, and capable of bridging the gap between technical teams and business stakeholders—particularly within the apparel decoration and manufacturing space.
Varite, IncOracle ERP Techno-Functional Consultant Varite, IncOracle ERP Techno-Functional ConsultantStamford, CT$57.14–$58.82 / hourSkills: Category Name Required Importance Experience SkillCategoryTest1_MN Digital : SaaS ERP Oracle Financials Cloud Yes 1 4-7 years "Communication: Excellent written and verbal English communication skills are essential for interacting with client stakeholders and global vendors.
EDI StaffingHybrid IT ERP Manager (CargoWise) EDI StaffingHybrid IT ERP Manager (CargoWise)Hempstead, NY$160,000–$185,000 / yearAs the IT ERP Manager (Logistics & Finance IT), your role will involve overseeing the implementation, maintenance, and optimization of the enterprise resource planning (ERP)/TMS and the portfolio of logistics and finance applications. 10+ years of experience in TMS/ERP and B2B Integration technical roles, including delivering IT projects/initiatives, IT system analysis, IT business consultation, and/or IT solution design roles.
Contech SystemsERP Project Manager Contech SystemsERP Project ManagerNew York, NY$80–$95 / hourWith 4-7 years of experience under your belt, you'll be the driving force behind transforming business processes and achieving seamless integration across multiple modules, including Finance, Supply Chain Management, and Human Capital Management. Proven Track Record - 4-7 years of success in providing project management services for ERP Systems Implementations, specifically in PeopleSoft, Oracle, or other industry-leading platforms.
Mitchell MartinOracle Cloud ERP Solution Architect role Mitchell MartinOracle Cloud ERP Solution Architect roleNew York, NY$39.20–$56 / hourJoin our team as a Solution Architect leading ERP transformation projects in a hybrid role based in the New Jersey or New York area. The role involves working with cross-functional teams to ensure successful deployment and adoption of cloud-based financial systems.
Veterans Sourcing GroupProject Manager - HCM and ERP implemention Veterans Sourcing GroupProject Manager - HCM and ERP implementionWhite Plains, NYStrong and tested project management skills including: stakeholder management, conflict resolution, risk mitigation, organization skills, communication skills, daily standups, creation and presentation of data (updates, status, etc), vendor management. • Minimum 5 years of increasing responsible experience, including successfully coordinating various IT projects in a matrixed environment.
ZipHQ IncSenior ERP Solutions Consultant (Oracle Fusion or SAP Ariba) ZipHQ IncSenior ERP Solutions Consultant (Oracle Fusion or SAP Ariba)new york city, NY$110,000–$150,000 / yearWith a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and\u2014above all\u2013driving incredible value for our customers. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.
Pine Services GroupNewRemote ERP Account Manager: Grow SMB Clients Pine Services GroupRemote ERP Account Manager: Grow SMB ClientsNew York, NYRemote$60,000–$130,000 / yearPine Services Group is seeking an experienced Account Manager for one of its portfolio companies, providing a fully remote position to manage and grow a portfolio of existing SMB clients. Ideal candidates should have 2-4 years of relevant experience and familiarity with ERP software, particularly Sage products.
Bridgepoint ConsultingNewRemote NetSuite Delivery Lead for Cloud ERP Growth Bridgepoint ConsultingRemote NetSuite Delivery Lead for Cloud ERP GrowthNew York, NYRemote$110,000–$190,000 / yearA leading management consulting firm is seeking a NetSuite Delivery Manager to lead complex ERP projects. The ideal candidate will have extensive NetSuite experience, strong leadership skills, and business process improvement knowledge.
Sunrise Systems IncERP Senior Technical Developer Sunrise Systems IncERP Senior Technical DeveloperNewark, NJ$80–$90 / hourLooking for an Oracle EBS/ERP Developer to develop and support Reports, Workflows, OAF, Integrations, Customizations extensions and interfaces for Oracle E-Business Suite Applications. The candidate will collaborate with the Finance/SCM and IT teams to determine overall best practice strategy, design, and use of Oracle E-Business Suite for AP, GL, and FA modules along with SCM Modules.
Pyramid Consulting, IncOracle ERP Consultant Pyramid Consulting, IncOracle ERP ConsultantJersey City, NJ$60–$75 / hourDeep knowledge in Oracle Accounts Payable (AP), FA, Business Process Workflows (BPM), Subledger Accounting ( SLA), Financial Reporting solutions (BIP/OTB/Analytics) and Application Integration. Hands on experience designing and developing integrations and technical solutions using VBCS, OIC, REST/SOAP API, FBDI/ADFD).
Varite, IncOracle ERP Technical Consultant Varite, IncOracle ERP Technical ConsultantStamford, CT$57.14–$58.82 / hourDesign, develop, and maintain technical components within Oracle ERP, including integrations, conversions, and extensions related to financial modules. • Build and optimize PL/SQL, BI Publisher reports, OTBI analytics, and interfaces between Oracle ERP and upstream/downstream systems.
Ampcus IncorporatedERP Training Coordinator Ampcus IncorporatedERP Training CoordinatorWhite Plains, NYThis role requires cross-referencing multiple spreadsheets and databases to verify training requirements and schedules, making timely adjustments as needed, and maintaining accurate training records. The Training Coordinator will manage both live and virtual training programs, working closely with trainers, the Organizational Change Management (OCM) team, and handling facilities logistics.
CirrusLabsHybrid IT ERP Manager (CargoWise) CirrusLabsHybrid IT ERP Manager (CargoWise)Hempstead, NY$160,000–$185,000 / yearAs the IT ERP Manager (Logistics & Finance IT), your role will involve overseeing the implementation, maintenance, and optimization of the enterprise resource planning (ERP)/TMS and the portfolio of logistics and finance applications. 10+ years of experience in TMS/ERP and B2B Integration technical roles, including delivering IT projects/initiatives, IT system analysis, IT business consultation, and/or IT solution design roles.
Alvarez & Marsal Private Equity Performance Improvement Group, LLCDigital Finance Transformation – ERP Modernization: Senior Associate – Private Equity Performance Improvement (OPEN TO ALL US LOCATIONS) Alvarez & Marsal Private Equity Performance Improvement Group, LLCDigital Finance Transformation – ERP Modernization: Senior Associate – Private Equity Performance Improvement (OPEN TO ALL US LOCATIONS)New York, NYFull timeAdditionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. A&M's Private Equity Performance Improvement Services (PEPI) practice works with private equity held portfolio companies and provides our clients with solutions to preserve and generate value for their businesses.
Tata Consultancy Services LtdMS Dynamics ERP Great Plains Functional/ Technical consultant Tata Consultancy Services LtdMS Dynamics ERP Great Plains Functional/ Technical consultantEdison, NJ$100,000–$120,000 / yearDeep knowledge of MS Dynamics ERP Great Plains core modules, specifically General Ledger, Accounts Payable, Accounts Receivable, and Inventory/Supply Chain. • Ability to work in a global delivery model and coordinate with cross-functional teams.
Columbus SverigeNewRemote Senior ERP Transformation Lead Columbus SverigeRemote Senior ERP Transformation LeadNew York, NYRemote$153,308–$217,140 / yearA leading technology firm in the United States seeks an experienced Senior Program Manager to lead large-scale enterprise technology initiatives. This fully remote position requires overseeing the full program lifecycle, partnering with executives and stakeholders to drive digital transformation and optimize processes.
PricewaterhouseCoopers LLPMicrosoft D365 ERP (F&O) + AI/Copilot Functional Consultant, Manager PricewaterhouseCoopers LLPMicrosoft D365 ERP (F&O) + AI/Copilot Functional Consultant, ManagerStamford, CT$99,000–$232,000 / yearAs a Manager, you are going to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop rigorous deliverables. We focus on contributing to PwC's value proposition of "strategy led and technology enabled", by aligning our Consulting Solutions' industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.
Yusen LogisticsApplication Support Engineer II- ERP SAP HANA Yusen LogisticsApplication Support Engineer II- ERP SAP HANASecaucus, New Jersey$98,329–$160,740 / yearSystem and Functional Support: Provide Level 2 and Level 3 support for end-users in Finance (General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Controlling) and Procurement (Procure-to-Pay, Purchasing, Inventory Management) processes. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
OwnerNewRemote Accounting Manager: ERP & Inventory OwnerRemote Accounting Manager: ERP & InventoryNew York, NYRemote$130,000–$175,000 / yearThis is a remote role based anywhere in the United States, offering a salary between $130,000 – $175,000, alongside a robust equity package and comprehensive health benefits.#J-18808-Ljbffr. Owner.com is seeking an Accounting Manager to oversee ERP migration and establish the accounting infrastructure for future growth.
ConcentricNewRemote ERP Accounting Process Improvement Lead ConcentricRemote ERP Accounting Process Improvement LeadNew York, NYRemote$90,000–$110,000 / yearThis position allows for remote working arrangements within the United States and includes a competitive salary range of $90,000 to $110,000 annually.#J-18808-Ljbffr. A global risk consultancy is seeking a Senior Accounting Process Improvement Specialist to join their Corporate team in Pittsburgh, PA.
Regeneron Pharmaceuticals IncDirector, ERP Technology Lead (Oracle Fusion) Regeneron Pharmaceuticals IncDirector, ERP Technology Lead (Oracle Fusion)SLEEPY HOLLOW, NY$183,100–$305,200 / yearIn this role, a typical day might include the following: Provide leadership and subject-matter expertise across Oracle Fusion Cloud reporting tools, including OTBI, BI Publisher, Fusion Data Intelligence (FDI), OAC within FDI, Financial Reporting Center, Account Inspector/Monitor, Smart View, and embedded dashboards/KPIs. This role partners closely with SI partners, GPOs, Product Leads, Data Engineering, and Business SMEs to rationalize reporting requirements and guide the design and development of reporting solutions across Oracle Fusion Cloud reporting tools and Fusion Data Intelligence (FDI).
Regeneron Pharmaceuticals IncOracle ERP Program Lead Regeneron Pharmaceuticals IncOracle ERP Program LeadSLEEPY HOLLOW, NY$255,000–$424,900 / yearOperating in a matrix environment, this role partners with Program Managers, Global Process Owners, IT leadership, System Integrators, and functional teams to deliver measurable business outcomes. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Companys business.
Hana Cloud Solutions LLCERP Solution Architecture (Bilingual KOR/ENG) Hana Cloud Solutions LLCERP Solution Architecture (Bilingual KOR/ENG)Carlstadt, NJ$94,000–$166,500 / yearPart timeDesign and implement integrations for SAP S/4HANA and SAP B1 using the SAP integration Suite (API Management, Cloud integration). Architect and manage real-time, event-driven integrations using SAP Event Mesh to ensure immediate data synchronization.
PricewaterhouseCoopers LLPMicrosoft D365 ERP Supply Chain Management (SCM) + Procure To Pay - Functional Consultant - Senior Associate PricewaterhouseCoopers LLPMicrosoft D365 ERP Supply Chain Management (SCM) + Procure To Pay - Functional Consultant - Senior AssociateFlorham Park, NJ$77,000–$202,000 / yearWe focus on contributing to PwC's value proposition of "strategy led and technology enabled", by aligning our Consulting Solutions' industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
WipfliNewNetSuite ERP Project Lead WipfliNetSuite ERP Project LeadNew York, NY$88,000–$118,000 / yearWipfli LLP is seeking a Senior Consultant in the United States to develop impactful solutions for clients focused on operational excellence. Wipfli offers competitive compensation, including a salary range of $88,000 to $118,000, and a variety of benefits to support associates' well-being.#J-18808-Ljbffr.
Mitchell MartinBusiness Analyst: II Mitchell MartinBusiness Analyst: IINew York, NYRemote$55–$79 / hourThe position involves supporting ERP projects, defining business needs, and collaborating with stakeholders to ensure successful project delivery. Candidates should be familiar with generic ERP technologies and have experience in business analysis and project execution.
Kapital Data CorpPeoplesoft Finance/HCM Business Analyst Kapital Data CorpPeoplesoft Finance/HCM Business AnalystWoodbridge, NJResponsibilities include functional support, break/fix, troubleshooting, user support, testing/UAT coordination, and general project work around the PeopleSoft environment. These resources almost like embedded support staff working alongside the customer's internal ERP team.