Indianapolis, IN7 days ago
p>Work with stakeholders to gather both high-level and precise-level requirements that will be used in the architecture of eCommerce solutions, either at a project or feature level, adhering to best practices as determined by CQL Documenting requirements into a cohesive set of documentation that includes ecosystem diagrams, Technical Approach documentation, and project-level overview and timelines Take the lead on writing User Stories and Tasks (with team lead assistance when necessary) to be used by the development team when addressing needs from the client stakeholders Ensures high-level requirements are gathered and translated into User Stories, providing guidance to the Technical Team for development and/or additional discussion Understand various eCommerce platforms that CQL represents to provide insight into various projects, as well as pros/cons of different platforms based on a Client's needs Estimating and managing the project scope, budget, and feature timelines, helping to drive client success and perception of the project as a whole Executing site audits for new Clients in order to set up a support relationship Works closely with clients and Solutions Specialists on the configuration of eCommerce platforms and related third-party apps Participates in research on vendors and third-party applications that are used across the various eCommerce platforms Client Stakeholder Consultations on various parts of the eCommerce platforms Demonstrating work done by the development team to the client through the use of both recorded and/or live demos. Stay up to date on various eCommerce platforms that CQL represents through training, seminars, and/or internal proof of concept projects Brings teammates up to speed on customers setup, platform configuration, codebase, site needs, and project goals so they are prepared to contribute as part of the technical team Performs administrative tasks such as attending internal team and company-wide meetings, responding to emails, and time tracking Help to develop, transform, and evolve documentation, workflows, and approaches to problems within CQL, with a specific focus on platform and 3rd party integration documentation Working closely with the project management team to address and brainstorm solutions to issues related to the client Other duties as assigned.