Portsmouth, RI27 days ago
You will handle inbound calls, schedule and coordinate service appointments for maintenance, repairs, and installations, adjust schedules in real time to maximize efficiency, communicate updates or delays to customers, maintain accurate records in the system, and support field staff with job details, parts coordination, and follow-up. This role is critical to maintaining a smooth workflow by ensuring appointments are scheduled efficiently, customers are kept informed, and technicians have the information they need to complete jobs successfully.