CORE COMPETENCIES & EXPECTATIONS Personal Leadership Brand Expectation: Be a trusted, credible and consistent sales leader Demonstrates success by: Operating with a strong sense of ownership and accountability for outcomes, not just activities Remaining calm, professional, and solution‑oriented under pressure, demonstrating self‑awareness, emotional intelligence, and a positive, professional presence in interactions with team and peers Creating clarity and confidence through consistent expectations, and sound judgment Reinforcing a hospitality, guest‑first mindset while maintaining sales urgency and Sales & Revenue Execution Expectation: Drive disciplined sales execution that produces consistent, sustainable results while demonstrating strong market, financial, and business understanding. Demonstrates success by: Delivering concise, timely written and verbal communication that provides clarity and direction Proactively surfacing risks, challenges, or changes in direction-ensuring no surprises Maintaining consistent availability, responsiveness, and professional presentation aligned with leadership expectations during core business hours Systems, Analytics & Forecasting Expectation: Leverage technology, data, and analytics as decision‑making tools to drive sales performance and forecast accuracy.