High School Diploma or GED equivalent required; Associate's or Bachelor's degree preferred- Must complete Revenue Cycle Orientation courses within 6 months of hire- Two years of related work experience preferred, preferably in healthcare or customer service environment utilizing the following skills: - Effectively communicating with individuals from varying socio-economic backgrounds and obtaining pertinent information- Familiarity with medical terminology- Ability to accurately verify demographic information and insurance benefits- Ability to effectively operate office equipment (i.e., fax machine)- Must have knowledge of computer programs such as Microsoft® Word and Excel- Organizational and time management skills necessary to complete multiple tasks- Must be customer-service oriented and able to effectively communicate and build relationships with Team Members at all levels in the organization. Collaborates with patients, other patient access staff, the clinical departments, and referring physician offices to ensure that all necessary information is obtained from patients before their scheduled services.- Documents all information obtained during pre-registration activities to ensure patients' accounts are complete for forwarding to other departments.- When necessary, refers uninsured, underinsured, and low-income patients to patient financial advocates to secure financial arrangements prior to service.-