From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. ESSENTIAL FUNCTIONS: Lead the day-to-day operation of the Event Center, including arena operations, facility maintenance coordination, housekeeping, ice maintenance, event support, box office activity, concessions management, security, parking, ushering, and guest-related services.