Advanced technical knowledge of PowerShell scripting, Microsoft Entra ID, Microsoft Exchange, desktop and server operating systems, patch management, DNS, DHCP, Radius, VoIP, Cisco networking, call management systems, firewalls, load balancers, cloud systems, Infrastructure-as-Code (Terraform), and container orchestration (Kubernetes). Build and maintain infrastructure using Infrastructure-as-Code (Terraform) and manage containerized workloads (Kubernetes, Helm) as part of the cloud environment.