Telephonic Triage RN - Remote Call Center (PMs) Medcor IncTelephonic Triage RN - Remote Call Center (PMs)McHenryRemoteTo preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. Our nurses must be able to visualize an injury while on the phone and clarify details about the injury while following our propriety algorithms to guide the triage of the injured worker.
USA - Senior Manager, Omnichannel Marketing and Customer Experience (CX) MindlanceUSA - Senior Manager, Omnichannel Marketing and Customer Experience (CX)Deerfield, ILThe Senior Manager, Omnichannel Marketing and Customer Experience (CX), will play a pivotal role in shaping and executing integrated marketing strategies, driving brand growth, and aligning cross-functional teams. " Demonstrated success scaling global brands, launching new categories, and leading integrated marketing systems in fast-paced, matrixed organizations.
Customer Service Associate CoilcraftCustomer Service AssociateCary, ILFull timeDELIVER EXCEPTIONAL CUSTOMER SERVICE AT COILCRAFTPosition: Customer Service Associate – Critical Products Location: Cary, IllinoisCoilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for engineering excellence. In this role, you'll serve as a trusted point of contact for customers, ensuring orders, quotes, and returns are processed accurately while delivering exceptional service and building strong relationships.
Customer Service / Account Specialist FocusCustomer Service / Account SpecialistNiles, IL$45,000–$55,000 / yearFull timeExcellent verbal and written communication abilities• Requires attention to accurate detail and must be able to multitask• Ability to analyze situations and make decisions in a timely manner• Excellent documentation and recordkeeping abilities• Ability to work autonomously as well as within a team environment• Knowledge of Microsoft Office (Word, Outlook, TEAMS, etc.)• Experience working in the Event or Hospitality industries a plus• Ability to work occasional evening shifts and/or weekend shifts (rotation schedule) Our unparalleled repertoire of services spans from specialty linen, linen accessories, chargers, spandex, chair décor, and set & strike production.
Legal Secretary Phaxis LLCLegal Secretarynew york, ILClient & Case Management: Serve as the primary point of contact for clients, updating them on case progress and gathering incident details. Correspondence & Filing: Draft and proofread legal documents, such as demand letters, pleadings, and motions.
Customer Service Representative eCom Solutions IncCustomer Service RepresentativeMount Prospect, IL$24–$26 / hourResponsible for processing all customer requests including sales order entry (for orders received via phone, email, fax and EDI), Return Material Authorizations (RMAs), credit requests and invoicing within Atlas guidelines ensuring complete customer satisfaction. Strong customer orientation abilities along with excellent communication (written and verbal), grammar, spelling and proofreading skills as well as ability to follow up effectively with all internal and external customers.
Customer Service Advisor - Jiffy Lube Multicare Stonebriar Auto Services LLCCustomer Service Advisor - Jiffy Lube MulticareKenosha, WIAll team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare.
Patient Care Coordinator Front Office Chicago ENTPatient Care Coordinator Front OfficeSkokie, ILFull timeREQUIRED QUALIFICATIONSHigh school diploma or equivalent requiredAbility to work within an EMR database and navigate through a Windows environment requiredBilingual in English and Spanish (speaking, writing, and comprehension)Must be able to type a minimum of 30 words per minute with 90% or greater accuracy PREFERRED QUALIFICATIONS1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionistExperience working in a Sleep or ENT Specialist Office SUPERVISORY RESPONSIBILITYThis position has no supervisory responsibility. They are responsible for preparing provider schedules in advance, registering patients, checking patients in and out, collecting copayments and balances, and ensuring all required forms and documentation are completed and accurately entered into the electronic medical record.
Part Time Front Desk Fish Lake Beach Camping ResortPart Time Front DeskVolo, ILThe Front Desk Associate provides guest support by managing check-ins, handling inquiries, and delivering excellent customer service to ensure a positive guest experience. We encourage you to apply and bring your skills to a team that values quality, reliability, and great service.
Executive Assistant LancesoftExecutive AssistantWaukegan, IL$33This position involves high-level interaction with executive management and elected officials and requires independent judgment and innovative problem solving to complete complex assignments across a broad scope of responsibilities to include highly sensitive and confidential matters. The general function of the position within the organization is to perform administrative duties, in addition to, providing clerical support for the County Administrator, Deputy County Administrator, Assistant County Administrator, Communications Division, and EMA Division.
Customer Support (Two Years Call Center Exp. Strongly Preferred) Lyric NationalCustomer Support (Two Years Call Center Exp. Strongly Preferred)Lincolnwood, ILFull timeCore Responsibilities:Patient Care Ownership: Own the end-to-end follow-up on patient care tasks - see every request through to resolution, not just to hand-offMulti-Stakeholder Relationships: Be the trusted voice residents, facility staff, and providers know they can count on, built through consistent, reliable follow-throughIssue Resolution: Triage and resolve service concerns with urgency, keeping every party in the loop with clear, real-time updatesInternal Collaboration: Partner across Lyric National teams to coordinate solutions, escalate the tough ones, and deliver a seamless experience end to end Job Description: Key Responsibilities:Multi-Channel Inbound Support: Handle inbound calls and inquiries professionally and with urgency, serving as the first line of support for residents, facility staff, providers, and internal partnersSystems & Compliance Expertise: Maintain accurate records and document all interactions in CRM systems, ensuring activities adhere to strict regulatory timelines and HIPAA requirementsCross-Team Coordination: Work closely with internal partners across billing, operations, and sales to resolve escalated issues and ensure a high-quality service experience for every clientOperational Excellence: Identify and communicate process bottlenecks to improve response times and service quality across the call center environment Job Requirements:Education: High school diploma or equivalentExperience: 2+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Experience navigating CRM tools such as Salesforce; comfortable with multi-line phone systems and call center platformsRequired Skills: Sharp organizational skills, the ability to juggle multiple active cases without dropping the ball, and a proven record of delivering great customer experiencesCommunication: Exceptional verbal and written communication skills with the ability to handle sensitive healthcare conversations across diverse stakeholders with empathy, clarity, and accuracyIn-Office Requirement: This position is a 100% on-site position located in Lincolnwood, IL Preferred Qualifications:Education: Associate or Bachelor's degreeExperience: 3+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Proficiency in Microsoft 365 (i.e. Sharepoint, Microsoft Teams, Microsoft Office Planner. We're looking for a proactive problem-solver who can navigate complex customer service needs with empathy, professionalism, and precision - and who takes pride in knowing their work directly improves the quality of care our residents receive.
Corrections- Medical Program Assistant Associate TeemaGroupCorrections- Medical Program Assistant AssociateSturtevant, WI$19–$20The role routinely manages 40–50 patient and legal medical record requests each month while supporting multiple clinicians and maintaining a significant document scanning workload. Provide administrative support to approximately 12 clinicians, assisting with scheduling, documentation, correspondence, and other daily operational needs.
Customer Service Representative ZobilityCustomer Service RepresentativeRoselle, ILManage the customer experience including processing and entering customer data in an accurate and timely manner; maintaining effective customer, sales and field service employee relationships; and striving for customer satisfaction by resolving issues in the most efficient and effective manner. Investigate and resolve billing concerns by tracing shipments, researching price differences, and entering credit memos for approval, quoting special parts prices and following up on credit hold orders in our ERP.
Sr. Field Service Administrative Support ZobilitySr. Field Service Administrative SupportRoselle, ILObtain necessary information relating to service issues, investigate billing problems, collect and research documentation, review and adjust discrepancies and resolve issues. Maintain field service employee addresses and phone numbers for distribution list throughout client and coordinate with Human Resources.
Guest Services Lead Mundelein Park DistrictGuest Services LeadMundelein, IL$18.48–$23.10 / hourPart timePerform "Manager on Duty" responsibilities at MCC; including but not limited to: resolving guest concerns, handling incident and program issues as they occur, processing incident and accident reports, as necessary, complete periodic building walk-throughs, general awareness of, and responsiveness to, facility and program needs, and contacting appropriate personnel as appropriate. Apply online at www.mundeleinparks.org SummaryThe Guest Services Lead will act as the Mundelein Community Center ("MCC") "Manager on Duty" in the absence of supervisory staff and will assist the Guest Services Specialist and with all aspects of guest services and ActiveNet operations.
Customer Service Representative ProAmpacCustomer Service RepresentativeHuntley, IL$50,000–$72,000 / yearFull timeProfessionally engage with customers to understand and meet customer needs, offering advice and guidance on products and services, assisting customers in making informed decisions. Collaborate with internal departments, including but not limited to, graphics, production, purchasing, logistics and sales to ensure seamless service delivery for assigned accounts.
Customer Service Representative II (Experienced) (MP#337385) Barton Staffing SolutionsCustomer Service Representative II (Experienced) (MP#337385)Des Plaines, IL$22–$24 / hourTechnical Aptitude: Tech-savvy with strong data entry skills; hands-on experience with ERP systems ( Epicor/Vantage ) or CRM software is a major plus. ERP & Data Entry: Efficiently navigate Epicor/Vantage to input data, track orders, and resolve account issues.
Customer Service Representative Advantage Contractor SolutionsCustomer Service RepresentativeElgin, ILFull timeIf you're great on the phone, thrive in a busy environment, and have experience in HVAC, plumbing, electrical, construction, or another skilled trade, we'd love to hear from you! Apply today to join Advantage Contractor Solutions in Elgin, IL!Candidates will be required to pass a background check upon being given a conditional offer of employment
Veterinary Receptionist/Customer Service Representative Becker Animal HospitalVeterinary Receptionist/Customer Service RepresentativeNorthfield, Illinois$19–$23Schedule: Our veterinary receptionist position offers an excellent schedule that accommodates a healthy work/life balance. Cross training as a veterinary technician considered for right candidate.
Customer Service Representative I (MP#337308) Barton Staffing SolutionsCustomer Service Representative I (MP#337308)Des Plaines, ILIf you are passionate about helping others and thrive in a fast-paced environment, you'll be a key player in ensuring all customers have a fantastic experience from start to finish. We're looking for a Customer Service Representative who is a true people-person and problem-solver to join our team!