Account Executive The Byng GroupAccount ExecutiveAnnapolis, MDFull timeSales and Growth Work in partnership with the VP, US Sales to achieve and exceed sales targets by closing new sales, onboarding new buildings, increasing conversion rates in existing buildings, and identifying and cross-selling new service opportunities within the assigned portfolio. Collaborate with the account executive team, business operations, client service and field services (regional leadership and project management) teams to develop client-specific growth strategies aligned with company objectives.
Commercial Insurance Account Executive Alera Group IncCommercial Insurance Account ExecutiveEaston, MD$80,000–$100,000 / yearRESPONSIBILITIES Serve as the primary relationship manager for a portfolio of commercial insurance clients, providing proactive guidance on coverage, renewals, market conditions, and risk management to drive strong retention. Lead renewal and marketing strategy by analyzing exposures, negotiating with carriers, preparing and presenting renewal proposals, and ensuring accurate policy placement and issuance.
Account Executive (Ae) Mobile Video GuardAccount Executive (Ae)Bowie, MarylandWe are respected in the industry and strive to deliver quality service that embodies our core values: · Respect – Communicate with the right person at the right time in the right way · Family – We have each other’s back and care about the success of the team · Bring Your ‘A’ Game – We take ownership, get stuff done, and make zero excuses · Trust – We do what we say we are going to do POSITION OVERVIEW The Account Executive (AE) works alongside Business Development to drive regional revenue growth by managing opportunities from qualification through close. ACCOUNT EXECUTIVE (AE) Supervisor: Business Development Manager / Chief Operating Officer FLSA Status: Full-time, Exempt Revised: March 2026 ABOUT MOBILE VIDEO GUARD Mobile Video Guard was founded in 2016 as SMART Security Pros.
Account Executive Alera GroupAccount ExecutiveEaston, MarylandServe as the primary relationship manager for a portfolio of commercial insurance clients, providing proactive guidance on coverage, renewals, market conditions, and risk management to drive strong retention. Lead renewal and marketing strategy by analyzing exposures, negotiating with carriers, preparing and presenting renewal proposals, and ensuring accurate policy placement and issuance.
Senior Client Executive - SLED Sales Verizon Communications IncSenior Client Executive - SLED SalesMD$98,500–$172,000 / yearLucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days) 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off) Up to $8k per year in tuition assistance. As a Senior Client Executive - SLED at Verizon, youll play a key role in driving the growth in government accounts, specifically State, Local, and Education within the Mid Atlantic states area.
Personal Lines Account Executive Yates Insurance AgencyPersonal Lines Account ExecutiveAnnapolis, MD$4,170–$6,670In this role, youll become a trusted resource for our clients helping them navigate coverage options, answering questions, and providing the personalized service that keeps clients coming back year after year. If you enjoy building relationships, helping people feel confident and protected, and working in a supportive office where your contributions truly matter, wed love to meet you.
Account Executive iHeartMedia IncAccount ExecutiveSalisbury, MDPodcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix; iHeart is the home of many of the country's most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America; We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour; iHeartRadio is the #1 streaming radio digital service in America; Our social media footprint is 7 times larger than the next largest audio service; and. The audio revolution is here - and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that's twice the size of any other audio company - almost three times the size of the largest TV network - and almost 4 times the size of the largest ad-supported music streaming service.
NewRetirement Programs Representative I - HR Executive Compensation & Retirement Programs - Akron FirstEnergy Headquarters FirstEnergy CorpRetirement Programs Representative I - HR Executive Compensation & Retirement Programs - Akron FirstEnergy HeadquartersAnnapolis, MDHeadquartered in Akron, Ohio, FirstEnergy includes one of the nation''s largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts. We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.
SR SALES EXECUTIVE UKGSR SALES EXECUTIVEAnnapolis, MDRemoteIdentify sales opportunities and develop sales and marketing proposals for customers on HCM, Payroll solutions and services aligned with the prospective customer’s needs. Develop and maintain a working knowledge of solutions, technology and capabilities to solve customer challenges and help them achieve stated business outcomes.
Enterprise Sales Executive DC, DE, KY, MD, OH, PA and WV HealthEquity IncEnterprise Sales Executive DC, DE, KY, MD, OH, PA and WVAnnapolis, MDRemote$127,500–$150,000 / yearAs an Enterprise Sales Executive you will make a difference by focusing on growing HealthEquity''s market share with F2000 employers (3,500+ US employees) in a defined geographic market across our lines of business. New team members must participate in Trailhead, HealthEquity's immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business.
Executive Meeting Manager/Catering Manager HEI Hotels and ResortsExecutive Meeting Manager/Catering ManagerAnnapolis, MarylandKnowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Responsible for soliciting new sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage and room rental segments.
Account Executive MavenspireAccount ExecutiveAnnapolis, MarylandMavenspire IT Client Success Managers are obsessed with communication - they want to call, email, post, and even invent new methods of communicating with existing clients to build relationships and rapport while managing and growing business with them. These Mavens are responsible for communicating Mavenspire's story, for developing and managing relationships based on integrity and value, and for positioning our services and offerings.
Business Development Executive, Diagnostics - Atlantic Division Labcorp Holdings IncBusiness Development Executive, Diagnostics - Atlantic DivisionAnnapolis, MD$95,000–$135,000 / yearBuild and manage executive-level relationships with healthcare leaders, including C-suite, clinical, and administrative stakeholders in coordination with senior leadership in the division. Develop and present comprehensive quarterly business reviews that include growth and value strategies, assessment of the competitive landscape, and outline of resources needed to drive success.
Executive Assistant for Principal (NE)(2026-2027)-Monsignor Slade Catholic School, Glen Burnie MD AOBExecutive Assistant for Principal (NE)(2026-2027)-Monsignor Slade Catholic School, Glen Burnie MDGlen Burnie, MarylandAssist with the completion and submission of required reports, surveys, assurances, and compliance documents for the Archdiocese of Baltimore, the Maryland State Department of Education (MSDE), the National Catholic Educational Association (NCEA), and other applicable agencies and organizations. Monsignor Slade Catholic School, a PreK2–8th grade Catholic school in Glen Burnie , MD, is seeking a fullâtime Executive Assistant to the Principal for the 2026–2027 school year.
Client Service Executive defi SOLUTIONSClient Service ExecutiveAnnapolis, MDPosition Purpose: As a Client Service Executive within the Managed Servicing business, you operate in a highly visible, client-facing role supporting some of the largest organizations in the financial services industry. Drive achievement of client-defined and internal service metrics across multiple product lines through effective budget management, forecasting, capacity planning, and workforce optimization.
Home Health Account Executive UnitedHealth Group IncHome Health Account ExecutiveEaston, MD$59,678–$89,518 / yearThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. You will serve as the customer service representative for all home health or hospice agency referral sources, including sales calls, home health or hospice education and information, and community in-services regarding home health or hospice.
ACCOUNT EXECUTIVE UKGACCOUNT EXECUTIVEAnnapolis, MDRemoteWith the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. + Identify sales opportunities and develop sales and marketing proposals for customers on HCM/WFM products and services based on their technical needs.
Account Executive - Territory: MD, DE, VA Carnegie Learning, Inc.Account Executive - Territory: MD, DE, VAAnnapolis, MDThis position requires a strong background in the educational sales industry and established relationships with key stakeholders in school districts, such as: Superintendents, Assistant Superintendents, Directors of Curriculum and Instruction, Chief Academic Officers, Directors of IT, Performance and Accountability Officers, Federal Program Directors and/or Directors of Teaching and Learning. This position works within a select geographic group of clients and prospective clients to promote the Carnegie Learning products/services and represents Carnegie Learning by identifying business opportunities consistent with the company's strategic objectives.
Executive Assistant Intern Glee ChurchExecutive Assistant InternBowie, MarylandMust be detail-oriented with excellent problem-solving and judgment skills and should be a self-starter to complete projects and administrative duties and anticipate organizational needs independently. Glee Church is looking for a creative, energetic intern eager to learn and grow in their faith by assisting various departments.
Business Development and Capture Executive-MPO ManTech International CorpBusiness Development and Capture Executive-MPOMD$169,100–$303,300 / yearSupport customer account planning and participate in company branding activities congruent with business opportunities including: White papers, technology demonstrations, RFI responses and participation in industry groups to gain insight to near/far-term customer & mission needs. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories.
Major Account Executive, New and Existing Accounts- Northeast Region Akamai Technologies, Inc.Major Account Executive, New and Existing Accounts- Northeast RegionAnnapolis, MD$173,600–$312,400 / yearFor US based candidates only - The On Target Earnings (OTE, base salary + commissions) for this position ranges from $173,600 - $312,400/year; a candidate’s OTE is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Executive Chef - Prince Frederick, MD Compass Group North AmericaExecutive Chef - Prince Frederick, MDPrince Frederick, MD$75,000–$85,000 / yearWith more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country.
Strategic HCM Sales Executive (Enterprise) UKGStrategic HCM Sales Executive (Enterprise)Annapolis, MD$209,300–$241,150 / yearThe HCM Specialty Sales Executive (Enterprise) is a senior, quota-carrying enterprise sales leader responsible for driving end-to-end pipeline generation and deal execution for strategic, full-suite HCM and Global Payroll pursuits. This role is jointly accountable with AEs to drive consistent HCM wins across strategic 2,500–10,000 employee organizations by leading the HCM and Payroll motion with executive credibility and deep domain expertise.
Account Executive – Financial Services SageAccount Executive – Financial ServicesAnnapolis, MDWorking at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.
Enterprise Surgical Sales Executive, Northeast Accendra Health IncEnterprise Surgical Sales Executive, NortheastAnnapolis, MD$100,000–$120,000 / yearThe Enterprise Surgical Sales Executive role serves as the senior clinical sales specialist responsible for driving large-scale custom procedure tray (CPT) conversions at strategic accounts across nationally as prioritized by leadership. Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world.
Account Executive, Public Relations Cybersecurity Highwire Public Relations IncAccount Executive, Public Relations CybersecurityMDRemote$54,000–$62,000 / yearRemote: We hire for fully remote roles in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Washington, D.C. Please note: We are only able to consider candidates who reside in one of the locations listed above at the time of hire. With integrated expertise in strategic marketing and communications, corporate reputation, creative, and insights, we cut through the noise to deliver bold ideas and measurable impact across B2B technology, healthcare, cybersecurity, energy, professional and financial services, and more.
Outside Sales Executive Clear Channel Outdoor, Inc.Outside Sales ExecutiveSalisbury, MDThis role develops and maintains long-term advertising relationships by presenting comprehensive proposals and competitive, profitable pricing structures in collaboration with our Sales, Marketing and Operations teams across our broad range of digital and printed inventory. Regularly conducts outside sales activities, including but not limited to obtaining orders and/or contracts for Clear Channel services, while away from the Clear Channel's place(s) of business, including away from a home office (if applicable).
Sr. Manager, Program Management L3Harris Technologies IncSr. Manager, Program ManagementMD$153,000–$284,000 / yearYou demonstrate team building, leadership, and communication skills by building relationships of trust with their teams, customers, peers, and leadership, and to effectively communicate with confidence including regular presentations and status updates to leadership. Drives program execution in order to achieve key business and financial objectives for orders, revenue recognition, operating income, and free cash flow for new, continuing, or current programs.
Sr Sales Executive - Enterprise Paychex IncSr Sales Executive - EnterpriseAnnapolis, MD$80,000–$175,000 / yearYou'll work within a structured selling environment with defined territories, clear go-to-market plays, integrated sales support tools, and opportunities to develop Centers of Influence (COI) partnerships and expand your professional network-so you can focus on what matters most: winning. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes.
Strategic Account Executive - Healthcare UKGStrategic Account Executive - HealthcareAnnapolis, MD$90,000–$95,000 / yearThis Account Executive will be in a role of focusing on both acute and non-acute care accounts between 1-500 employees; the role requires a hunter focus on existing accounts seeking to add on Payroll, HR, Talent, Benefits, and additional HCM products, as well as expanding their labor management solution with additional products such as absence management, scheduling, and the analytics solutions. This person will be tasked with creating and maintaining key stakeholder relationships, in the accounts, and maximize opportunities to attain and exceed annual sales goals for the territory and the UKG Healthcare sales team.
Building Automation Sales Account Executive | HVAC Controls Albireo EnergyBuilding Automation Sales Account Executive | HVAC ControlsGambrills, MD$100,000–$120,000Bachelor’s degree in mechanical engineering or a related field and minimum 4 years of sales experience in the building automation field or having completed an accredited HVAC technical apprenticeship program, with a minimum of 2 years of field experience and 4 years of sales experience in the building automation field. Working knowledge of the estimating process including the ability to estimate material, labor and subcontractor costs for control system applications and guide an estimating team through an assigned project and work with them in a team setting to review and edit estimates.
Account Executive Thompson SafetyAccount ExecutiveAnnapolis, MD$50,000–$57,550 / weekAnnual Commission/Bonus Potential: $40,000 - $135,000+ (commissions are uncapped & paid monthly, bonuses paid quarterly). Physical Requirements: Prolonged periods of sitting, standing, walking, and talking on the phone, attending virtual online meetings, and working on a computer.
NewCatering Executive Chef #26-054 Anne Arundel Workforce Development Corporation (AAWDC)Catering Executive Chef #26-054Annapolis, Maryland$40–$44 / hourUnder the direction of the Deputy Director of Hospitality or designee, the Senior Catering Chef is responsible for assisting in the planning, organizing, and directing of daily food production, functions, including presentation, service, safety and sanitation practices for any of the establishments under the Hospitality purview. The Senior Catering Chef will be responsible for menu development in support of our award-winning catering operation as well as NABSD’s other retail dining venues to include restaurants, Quick Serve Restaurants (QSR) and Cafes.
Sales Account Executive ComscoreSales Account ExecutiveAnnapolis, MD$80,000–$110,000 / yearAs a Sales Account Executive, you’ll partner with agencies, brands, and enterprise organizations to help them leverage Comscore’s industry-leading audience measurement and advertising solutions across digital, TV, and cross-platform environments. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence.
NewHealthcare Provider Account Executive Quest Diagnostics IncHealthcare Provider Account ExecutiveGlen Burnie, MD$72,000–$110,000 / yearThe Healthcare Provider Account Executive (HCPAE) is responsible for growing current business and targeting and securing profitable new business (laboratory/diagnostics sales) by building relationships, opening new business, and driving new sales growth. Leverage all tools and resources (including data, SFDC, target lists; Marketing Department, Laboratory resources, and regional or national resources as needed).
Account Executive Climb Global Solutions LtdAccount ExecutiveMDThis is a fantastic opportunity to join our Business Development team working to drive new business for Climb Channel Solutions UK through growing the existing customer base and developing relationships with customers. As a key member of the sales team, the Account Executive will work with a variety of vendors to deliver innovative and advanced solutions to our value-added resellers and MSPs.
Remote Account Executive SatoRemote Account ExecutiveAnnapolis, MarylandRemoteComprehensive training on our products/services, sales techniques, and virtual communication tools. Deliver persuasive product presentations and virtual demos to showcase key features and benefits.
Account Executive Climb Global SolutionsAccount ExecutiveMillersville, MD, MarylandThis is a fantastic opportunity to join our Business Development team working to drive new business for Climb Channel Solutions UK through growing the existing customer base and developing relationships with customers. As a key member of the sales team, the Account Executive will work with a variety of vendors to deliver innovative and advanced solutions to our value-added resellers and MSPs.
Remote Virtual Sales Executive SatoRemote Virtual Sales ExecutiveAnnapolis, MarylandRemoteWe are currently seeking enthusiastic and self-motivated individuals to join our growing team. professionals and entry-level candidates to kickstart their careers in sales and make a.
Account Executive Annapolis, Maryland Green Thumb Industries IncAccount Executive Annapolis, MarylandAnnapolis, MDRemote$60,000–$85,000 / yearThe Account Executive is the ultimate brand ambassador for Green Thumb''s brands and is responsible for mining sales opportunities, building and setting up new relationships with our customers dispensaries, and promoting our products to ultimately generate sales and increase Green Thumb''s market share in Maryland. Through maximizing sales, effective planning, and order-writing, as well as supporting and completing incidental activities such as merchandising, shelving, and pricing, the Account Executive acts as a sales expert to all the dispensary locations.
NewPrincipal, Program Management L3Harris Technologies IncPrincipal, Program ManagementMD$153,000–$284,000 / yearJob Description: The Chief of Staff will serve as a strategic partner and trusted advisor to the Vice President & General Manager of the Acoustics and Imaging Division, supporting the leadership of a distributed portfolio encompassing Submarine and Surface Navy Systems. Essential Functions: Partner with the VP/GM to develop, refine, and execute the division's multi-year strategic plan focused on mission relevance, customer alignment, and sustainable growth across acoustic systems, seabed warfare, imaging, and multi-domain integration.
NewStrategic Account Manager, Mid-Atlantic Territory Piramal Enterprises LtdStrategic Account Manager, Mid-Atlantic TerritoryAnnapolis, MDThis role owns the full sales lifecycle for Integrated Delivery Networks (IDNs), hospitals, and Ambulatory Surgery Centers (ASCs), while leading distributor execution, contract implementation, and cross functional collaboration. PCC has a strong manufacturing and process development experience with wholly-owned, state-of-the-art manufacturing facilities in the United States and India, inspected periodically by the US FDA and the UK MHRA and other regulators.
Enterprise Customer Account Manager UKGEnterprise Customer Account ManagerAnnapolis, MDA successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
Manager Business Development 3 - US Navy Account Support Northrop Grumman CorpManager Business Development 3 - US Navy Account SupportMD$167,500–$263,200 / yearAs a trusted advisor to executive leadership, the manager prepares and orchestrates decisive, high-impact executive engagement and maintains a strong customer-facing presence, positioning NGMS as the preferred partner for the US Navy. Orchestrate disciplined opportunity qualification during early capture phases on behalf of the Account Manager; contribute to win strategies/themes and ensure rapid, clean transitions to capture with clear customer insight and decision-gate readiness.
Regional Sales Manager Advanced Monitored Caregiving Inc.Regional Sales ManagerANNAPOLIS, MDThe Regional Sales Manager (RHT) is a strategic, revenue-impacting leader responsible for complete territory sales management, customer support and long-term value realization across AMC Health’s provider and payvider portfolio and management of other Sales Directors-RHT. Working collaboratively on RHT growth strategies at a provider level that delivers on the goals of the Rural Health Transformation Program, including objective goals for sustainability, increased access to care and quality measures.
Validation - Manager PerkinElmer US LLCValidation - ManagerAnnapolis, MD$105,000–$120,000 / yearContinually develop technical aptitude of Project Farma's core services within the life science space including but not limited to: Capital Project Management, including Project Controls and Scheduling, Facility Builds, Tech Transfers, Validation Life Cycle, including Commissioning and Qualification, Process Validation, Computer System Validation, Quality, Regulatory, and Compliance, GxP Automated Systems, Quality Control, including Clinical and Commercial. Examples of our core services within the life science space, include: Capital Project Management (including Project Controls and Scheduling); Facility Management & Builds; Tech Transfers; Validation Life Cycle (including Commissioning and Qualification, Process Validation, Computer System Validation, etc.); GxP Automated Systems; Due Diligence & Business Strategy; Quality, Regulatory, & Compliance.
Account Manager GallagherAccount ManagerCambridge, MarylandFull timeThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. You’ll lead a client service team, manage day-to-day account activities, and contribute to the success of accounts with varying complexities in the cyber insurance space.
Account Manager, Risk/Fraud - DC/VA/MD Thomson Reuters CorpAccount Manager, Risk/Fraud - DC/VA/MDMDRemote$136,500–$253,500 / yearFinally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Experience with high velocity sales, as well as land and expand approach; Experience selling to C-level executives applying a solution selling approach and the ability to identify business challenges and impact to their business if they don't solve their challenges.
Partner Account Manager Chegg, Inc.Partner Account ManagerAnnapolis, MarylandYou'll work closely with internal teams across product, marketing, services, and sales to ensure partners are fully enabled and positioned for long-term success. Successful Partner Account Managers at Chegg Skills: Turn new partnerships into high-performing, long-term revenue channels.
SEnior Consultant, Healthcare Strategy & Transformation Guidehouse IncSEnior Consultant, Healthcare Strategy & TransformationMDCandidates may bring payer strategy/transformation experience (enterprise strategy, operating model, performance improvement) and/or payer operations/payment experience (claims/payment functions, analytics, policy-informed operations), with the ability to lead workstreams and coach others. Support operational and performance transformation by mapping current state, identifying pain points, designing target-state processes/operating models, and defining governance and metrics (including performance measurement and reporting approaches).