BASIC FUNCTION: Perform work installing, configuring, and maintaining critical systems and applications for Computer Aided Dispatch (CAD), Emergency Call Handling and ARMER 800 MHz radio systems; troubleshoot and resolve routine problems with servers, databases, emergency communications applications, user hardware and software; provide technical support to end-users; perform highly technical work of considerable complexity developing custom program files to be written to mobile and portable radios for the county's trunked radio system; assist in monitoring the performance and alarms for trunked radio system, microwave network, and supporting systems; evaluate, install, configure and maintain computer based information systems including computer hardware, software, automated systems, supporting equipment and network communications; and perform related duties as assigned. In this role, you'll support the technology that connects emergency responders, dispatchers, and the community-maintaining and improving the Computer Aided Dispatch (CAD), Emergency Call Handling, and ARMER 800 MHz radio systems.